Hope & Integrity care services – Main Beach QLD

Location:
Gold Coast, Brisbane, Bayside Brisbane, Logan & Ipswich

About the role

DISABILITY SUPPORT WORKER – EXPERIENCED JOIN A TEAM WHERE EXPERIENCE, CONNECTION AND INTEGRITY MATTER Hope & Integrity Care Services is seeking experienced, reliable and compassionate Disability Support Workers to join our growing team across Gold Coast, Brisbane, Bayside Brisbane, Logan and Ipswich. We are specifically looking for people with genuine, hands‑on disability support experience who understand that quality support goes well beyond completing a list of tasks. For us, great support is about building trust, communicating clearly, understanding the individual and developing genuine professional relationships that allow participants to feel safe, respected and supported. Applicants must have a minimum of 1 year of hands‑on disability support experience. Preference will be given to candidates who demonstrate extensive experience in High‑Intensity Support, Behaviour Support, or both. We also highly value support workers who can demonstrate strong communication skills, emotional maturity, reliability and the ability to build genuine connections with the people they support. If you are an experienced Disability Support Worker who takes pride in the quality of your work and wants to provide meaningful, person‑centred support, we would like to hear from you. OUR SERVICE LOCATIONS

We are currently recruiting across: You do not need to work across every location. We encourage applicants who can reliably travel to and work within one or more of these service areas to apply.

ABOUT THE ROLE

As a Disability Support Worker with Hope & Integrity Care Services, you will provide individualised support based on each participant's needs, goals, preferences and support plan.



Depending on the participant, your responsibilities may include: Supporting participants with personal care and activities of daily living Assisting with meal preparation, household tasks and development of independent living skills Supporting community access, appointments, activities and social participation Building positive, respectful and professional relationships with participants Providing emotional support and meaningful companionship while maintaining appropriate professional boundaries Supporting participants to work towards their individual NDIS goals Following participant support plans, risk management strategies and Behaviour Support Plans where applicable Supporting participants with complex or high‑intensity support needs within your training and assessed competencies Recognising changes in a participant's presentation and escalating concerns appropriately Respecting participant choice, dignity, privacy and independence Completing explicit, accurate and timely shift notes, progress notes and incident documentation Communicating clearly and professionally with participants, families, colleagues and other relevant stakeholders WHO WE'RE LOOKING FOR

We are looking for experienced support workers who combine practical capability with the interpersonal qualities required to build trust and meaningful professional relationships. To be considered, you should have:



A minimum of 1 year of hands‑on disability support work experience Demonstrated experience supporting people with disability in home and/or community settings Strong verbal and written communication skills The ability to build genuine rapport, trust and professional relationships with participants A person‑centred approach that respects dignity, choice, independence and individual preferences Confidence supporting participants with diverse and potentially complex needs Reliability, punctuality and consistency Emotional maturity and the ability to remain calm and professional in challenging situations A clear understanding of professional boundaries and participant confidentiality Ability to follow support plans, Behaviour Support Plans, workplace procedures and NDIS requirements Ability to work independently while remaining accountable to the broader team Confidence completing accurate progress notes and escalating incidents or concerns appropriately A Certificate III or IV in Individual Support, Disability, Community Services or a related qualification is preferred. HIGHLY REGARDED EXPERIENCE – HIGH‑INTENSITY & BEHAVIOUR SUPPORT

Preference will be given to applicants with substantial practical experience in one or both of the following areas: HIGH‑INTENSITY SUPPORT

We highly value candidates with demonstrated experience supporting participants with complex or high‑intensity needs, which may include: Complex personal care Manual handling and transfers Mealtime management and dysphagia‑related supports Enteral feeding/PEG support Medication assistance Catheter‑related support Complex bowel care Complex wound care Other high‑intensity or complex daily support needs Applicants should only undertake high‑in

📌 Disability Support Worker (Gold Coast)
🏢 Hope and Integrity Care Services
📍 Gold Coast