Bibra Lake Medical is a community-focused medical practice committed to continually improving the services it provides to patients and families in the Greater Perth Area. Bibra Lake Medical promotes a supportive, approachable environment where practice leadership is accessible and responsive. Team members work collaboratively to deliver patient-centered care and maintain high standards of service and professionalism.

Role Description The Practice Manager is a permanent part-time, on-site role based at Bibra Lake Medical in the Greater Perth Area. This position is responsible for overseeing daily practice operations, including appointment scheduling workflows, reception processes, and patient flow to ensure a smooth and efficient experience.

The Practice

Manager handles patient feedback and service concerns, supports clinical and administrative staff, and works with leadership to improve practice policies and procedures. Typical tasks include supervising front-desk staff, managing rosters, coordinating communication between clinicians and reception, monitoring compliance with practice standards, and assisting with basic reporting and documentation. The role also involves maintaining a welcoming environment, supporting quality improvement initiatives,



and fostering positive relationships with patients, staff, and the wider community.

Qualifications

- Experience in medical or healthcare practice management, clinic administration, or a similar leadership role in a patient-facing environment.
- Strong communication and interpersonal skills, with the ability to handle patient feedback, resolve issues, and build collaborative relationships with staff and clinicians.
- Organizational and time-management skills, including experience coordinating schedules, managing workflows, and prioritizing tasks in a busy practice setting.
- Working knowledge of medical reception processes and practice software or patient management systems, with attention to accuracy and confidentiality.
- Understanding of basic healthcare compliance, privacy, and safety requirements, with a commitment to maintaining high standards of service and professionalism.
- Ability to work in office in the Greater Perth Area, provide reliable availability for part-time hours, and adapt to changing operational needs.
- Relevant qualifications in health administration, business administration, or practice management are highly regarded but equivalent experience will be considered.

📌 Practice Manager (Perth)
🏢 Bibra Lake Medical
📍 Perth