Studio Manager (Canberra)

Studio Manager (Canberra)

21 Oct
|
Vivaleisure
|
Canberra

21 Oct

Vivaleisure

Canberra

Viva Leisure - one of Australia's largest and fastest-growingfitness groups - is seeking an inspiring and commercially mindedStudio Manager to lead GROUNDUP Braddon.

GROUNDUP is more than a studio - it’s a premium boutiquemovement sanctuary offering Reformer Pilates, Mat Pilates, Yoga andBarre in a beautifully designed, light-filled space. Known for itsstylish aesthetic, inclusive philosophy and expertly curatedprogramming, GROUNDUP creates a warm, uplifting environment thatfeels like a second home for every member.

As Studio Manager, you will lead the day-to-day operations ofthe studio, ensuring every touchpoint reflects excellence andaligns with our holistic approach to wellness. You’ll create aserene, revitalising environment where members feel valued,supported and inspired — while driving membership growth, achievingperformance targets and maintaining pristine studio standards.

Leading from the front, you will mentor and motivate your teamto deliver exceptional service and consistent member experiences.With strong communication skills and a proactive, solutions-focusedmindset, you will foster a positive, high-performing culture whileidentifying opportunities for continuous improvement andgrowth.

Backed by Viva Leisure’s experienced leadership team, this isyour opportunity to combine your passion for wellness with strongbusiness leadership — shaping a thriving studio community whereboth members and team members flourish.

SKILLS &QUALIFICATIONS;

We are looking for someone with:

- Current First Aid and CPR certification (or willingness toobtain).
- Strong knowledge of and a passion for the fitness andwellness industry, with a genuine commitment to creatingexceptional member experiences.




- Demonstrated people management and team leadershipexperience, with the ability to lead, motivate, and develop ahigh-performing team.
- Experience in sales and customer service, ideally withinthe fitness, wellness, or retail sectors.
- Proven sales aptitude with a results-driven mindset and theability to meet or exceed performance targets.
- Outstanding communication and leadership skills, with apassion for engaging both team members and clients tostrengthen the brand.
- Skilled in mentoring and supporting diverse teams,fostering growth and future leadership potential.
- Proven ability to drive operational excellence throughstrong organisational, administrative, and process managementskills.
- Capable of managing multiple priorities effectively whilemaintaining attention to detail, initiative, and adaptabilityin a dynamic environment.
- A proactive and solutions-focused mindset, with acommitment to continuous improvement and high servicestandards.
- Ability to role model Viva values and behaviours,demonstrating professionalism, respect, courtesy, andenthusiasm for the GROUNDUP brand.
- Proficiency in Microsoft Office applications (e.g., Word,Excel, Outlook), with familiarity in member booking systems andCRM platforms (desirable).
- Demonstrated experience in a similar Studio, Boutique, Spa,or Club Management role (desirable).





KEYRESPONSIBILITIES

- Drive membership growth and retention by deliveringexceptional member experiences and building strong communityrelationships
- Manage all front-of-house operations, enquiries,administration and reporting to ensure smooth dailyperformance
- Promote and sell GROUNDUP services and products whileachieving sales and performance KPIs
- Execute local marketing initiatives to strengthen brandpresence and community engagement
- Oversee day-to-day studio operations, ensuring the space isclean, safe, organised and aligned with brand standards
- Manage opening and closing procedures, maintenancecoordination, inventory control and safety compliance
- Lead continuous improvement initiatives to enhanceefficiency and member satisfaction
- Recruit, onboard and develop a high-performing team throughcoaching, training and regular performance feedback
- Manage staff rosters and payroll while fostering apositive, inclusive and accountable team culture

WHATS IN ITFOR YOU

As an employer of choice, Viva prides itself on supporting youin the best way possible by providing a range of incentives thatmeet the everyday needs of our people.

We offer a range of benefits to our employees such asFlexible Work Arrangements and greatwork-life balance for personal rejuvenation andwell-being, Paid Parental Leave, and Freefitness membership. Permanent employees also get access toCU Health, our virtual health and wellbeingpractice connecting you with GPs, Psychologists,Dietitians and Health Coaches anytime, anywhere. Add in centrallocations with brand recent facilities and ongoinglearning and development

📌 Studio Manager (Canberra)
🏢 Vivaleisure
📍 Canberra

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