Business Services Manager

Location: Liverpool, Sydney
Salary: $126 k per annum + super
Role: Permanent Full-Time Contract (until June 2028)

Our client is seeking an experienced and passionate Business Services Manager to lead a team delivering business support, coaching, mentoring, and capability-building services to First Nations entrepreneurs and business owners.

About the Role
As the Business Services Manager, you will lead a high-performing team of Business Coaches who provide tailored support, mentoring, and business advice to First Nations business owners.

Key Responsibilities

- Lead, coach, and develop a team of business advisers in a culturally safe and supportive environment.
- Drive the delivery, continuous improvement, and growth of business support services and programs.
- Build and maintain strong relationships across government, corporate, community, and industry sectors.
- Support First Nations businesses to strengthen their capability, capacity, and long-term sustainability.
- Identify emerging opportunities, trends, and policy developments impacting the First Nations business sector.
- Contribute to strategic planning and service design to ensure programs meet community and business needs.
- Work collaboratively with stakeholders to create pathways that support business success and economic participation.
- Monitor performance, manage reporting requirements, and drive outcomes against organisational objectives and KPIs.
- Champion culturally appropriate practices and contribute to a positive, purpose-driven workplace culture.

About You




We are looking for a strategic and relationship-focused leader who is passionate about supporting First Nations business success.

Essential Skills and Experience

- Extensive knowledge of the First Nations business sector and its operating environment.
- Demonstrated experience leading and developing teams within a culturally safe workplace.
- Excellent communication, facilitation, and interpersonal skills.
- Strong stakeholder engagement experience, with the ability to manage complex and diverse relationships.
- Proven ability to collaborate effectively with government, community, and industry partners.
- Strategic thinking skills, including the ability to identify opportunities and develop innovative programs and services.
- Experience working in outcome-focused environments, including KPI management and reporting.
- High levels of initiative, motivation, and professionalism.
- A genuine commitment to supporting economic empowerment and positive outcomes for First Nations people and communities.

How to Apply:
To apply, click the Apply Now button and send your up-to-date resume, for a confidential discussion call us now on 02 5119 3133.

This advertisement may remain live after the role has closed. Applications submitted after the closing date may be considered for similar vacancies.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Our Commitment
We are committed to inclusive and culturally secure recruitment practices and welcome applications from people of all backgrounds, experiences, and career stages. We particularly encourage Aboriginal and Torres Strait Islander peoples to apply.

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