The Sovereign Hill Museums Association is a not-for profit community-based organisation that includes: Sovereign Hill Outdoor Museum, Sovereign Hill Hotel, AURA and Narmbool, the Australian Centre for Rare Trades and Arts and the Australian Centre for Gold Rush Collections. It cares for a nationally and internationally significant collection of over 150,000 objects and protects the tangible and intangible cultural heritage of the Victorian gold rush.

We are an Australian tourism icon that attracts some 500,000 visitors annually. The Outdoor Museum is internationally renowned as a living museum featuring rare trades, and programs and experiences that interpret a pivotal point in Australia's history. In all, some 350 staff work to bring our gold-rush story to life. They are supported by over 250 volunteers.

About the Role -

The Aura Guide supports the delivery of Sovereign Hill's nightly 90-minute sound and light show, AURA.

Aura Guides assist a diverse range of visitors including school groups and people with accessibility requirements whilst helping to present the show safely and professionally.

This casual roles requires flexibility to work evening on weeknights, weekends, school holidays and public holidays.

Duties & Responsibilities

- Assist with show delivery, including set-up and pack-down, following the show manifest, supporting visitors with accessibility needs and reporting presentation or technical issues.
- Welcome and assist visitors,



respond to enquiries,
- Operate and reconcile the point-of-sale system including operation on the Tuck Shop

​Desired Qualifications

Hold a valid Working with Children Check and National Police Check, and be eligible to work in Australia. Demonstrate excellent customer service and communication skills, including confidence when addressing large groups; experience in tourism, retail or customer service is highly regarded. Demonstrate retail and cash-handling skills, self-motivation and the ability to work flexible evening rosters, including weekends, school holidays and public holidays.

Child Safety and Criminal History Checks – Sovereign Hill is committed to child safety. We want children to be secure, happy and empowered. We support and respect all children as well as our staff and volunteers. Our recruitment and selection processes ensure certain pre-employment screening and compliance clearances are undertaken before employment is offered.
If you apply for a role with Sovereign Hill you will be asked to make certain declarations regarding OHS, Child Safety and you will also be required to complete a National Police Check and attain a valid Working with Children’s Check.

Diversity and Inclusion – Sovereign Hill welcomes and encourages applications from diverse backgrounds and provides equal opportunities to all who wish to apply.

📌 AURA Guide (Golden Point)
🏢 Sovereign Hill Museums Association
📍 Golden Point