Access Support Clerk

Kerang District Health

Are you an organised administrator who thrives in a fast-paced setting and enjoys making a difference in the patient journey? Join Kerang District Health as an Access Support Clerk and play a vital role in coordinating patient access, referrals and administrative support across a range of health and community services.

About the Role

The Access Support Clerk provides a central point of coordination for patient access and administrative services across theatre, oncology, district nursing and community programs. This role is instrumental in ensuring timely access to care, accurate patient records and a positive consumer experience.

Key Responsibilities

- Coordinate pre-admission activities and support elective surgery pathways.
- Manage incoming referrals and appointment processes across multiple services.
- Maintain accurate client information and referral records.
- Provide administrative support to the Oncology Service, including patient documentation and records management.
- Support District Nursing and community-based programs with administration and data reporting.
- Coordinate document management, archiving and health information records.
- Contribute to quality improvement initiatives and ensure compliance with record management requirements.

About You

To be successful in this role, you will bring:

Essential

- Excellent communication and interpersonal skills.
- Strong time management and organisational abilities.
- Ability to work independently and collaboratively within a team.




- Proficiency in Microsoft Office applications, including Word, Excel and Outlook.
- Previous experience in an administrative role.
- Exceptional attention to detail and commitment to process accuracy.

Desirable
- Knowledge of healthcare information systems such as IPM and RCP.

Why Join Kerang District Health?

At Kerang District Health, our vision is that integration and coordination will define how we deliver value for our community. We are proud to provide acute, aged care, community health and primary care services to our local community and surrounding region.

Our culture is guided by our SOAR Values:

- Seek Joy – Create a welcoming and positive environment.
- Own It – Take responsibility and follow through.
- Always Connected – Collaborate across teams and with our community.
- Reach Higher – Continuously improve and innovate.

Employment Requirements

The successful applicant will be required to provide:

- A satisfactory National Police Check (no older than three months).
- Evidence of annual influenza vaccination status.

Join Our Team

If you are passionate about supporting high-quality patient care through exceptional administration and coordination, we would love to hear from you.

Become part of a team committed to delivering connected, person-centred care and making a real difference in the health and wellbeing of our community.

Kerang District Health is an equal opportunity employer committed to fostering a diverse, inclusive and respectful workplace.

📌 Access Support Clerk (Kerang)
🏢 Kerang District Health
📍 Kerang