Laboratory & Production Quality Control

- Oversee the daily testing of production batches, ensuring timely results in line with priority guidelines, customer agreements, and OH&S; requirements
- Control shift performance and daily production schedule adherence within the laboratory
- Manage batch card releases and ensure data logging is completed accurately and on time

Quality Investigations & Improvement

- Lead investigations into abnormalities, customer complaints, and rejected batches — identifying root causes, implementing containment actions, and developing prevention plans
- Analyse quality data and audit results to build and execute improvement plans that drive annual Quality KPIs
- Actively participate in global projects and lead at least one internal improvement project per year

Product & Standards Management

- Manage the introduction of first production batches in collaboration with Technical, Quality, and Manufacturing teams
- Maintain laboratory standards, retain samples, and panels in accordance with established procedures
- Oversee quality requests including shelf-life extensions, retain sample tests, and certificates of analysis





Certifications & Compliance

- Maintain the laboratory quality management system and ensure ongoing compliance with relevant quality standards (ISO 9001, APAS, QSAQ, and others)
- Support internal and external audits, and ensure improvement actions are in place and executed post-audit
- Supervise laboratory and plant personnel to ensure adherence to HSE standards, SOIs, OPLs, cleanliness, and maintenance requirements

Equipment & Resources

- Manage QC equipment through proactive spare parts planning and annual calibration schedules to ensure availability and reliability
- Oversee laboratory consumables procurement to ensure no disruption to operations

Leadership & Communication

- Manage, mentor, and train new and existing team members; assign buddies and mentors for recent starters
- Attend daily TIER 2 meetings and cascade relevant information to the quality team; run TIER 1 and WISE meetings
- Liaise with internal and external customers to keep them informed of production batch status

📌 Quality Supervisor (Melbourne)
🏢 Akzo Nobel
📍 Melbourne