Full-time Permanent Reception / Administration role in Inner Brisbane CBD
Your new company
This established financial planning practice provides specialised aged care and retirement advice, supporting clients through important financial decisions. They offer a professional, client-focused environment where quality service, accuracy, compliance, and strong relationships are highly valued.
Your new role
As the Receptionist / Administrator, you will be the first point of contact for clients while providing high-quality administrative support across the office. You will help create a welcoming and professional experience for clients, maintain accurate records and assist the wider team with day-to-day operations.
Key responsibilities will include:
- Answering incoming calls professionally and directing enquiries appropriately
- Welcoming clients and ensuring meeting rooms are prepared and maintained
- Sending appointment confirmations and confirming meetings in advance
- Preparing client folders and documentation for upcoming appointments
- Scanning, filing and maintaining accurate client records
- Supporting the administration of Centrelink-related client services
- Collecting and distributing mail
- Maintaining office presentation and ordering consumables
- Providing administrative support to advisers and the wider team
What you'll need to succeed
Your previous experience in reception or administration will be highly beneficial, as well as:
- Strong written and verbal communication skills
- A professional, warm and confident approach to client interactions
- Excellent attention to detail and commitment to accuracy
- Strong organisation, prioritisation and time-management skills
- Ability to work independently and manage competing responsibilities
- Confidence learning new systems and technical processes
- Strong relationship-building and stakeholder engagement skills
- A proactive, self-starting approach with a willingness to support the broader team
- Experience working within financial services would be highly regarded
What you'll get in return
In return for your hard work, you'll be rewarded with:
- Competitive salary + Super (experience dependent)
- Early finish on Fridays
- Great experience
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a recent position, please contact us for a confidential discussion about your career.