We are seeking an experienced Vendor Manager for one of our major telecommunication clients. This is an unprecedented opportunity for you to reach a new height in your career. This position is ideal for ambitious individuals who always aim high and strive for greatness. Having a desire to build a pan-Asian organisation from its ground in Singapore, our client always makes every effort to provide consumers with exceptional mobile experiences and to make a difference in the global telco industry. If you share the same passion, this is your chance of a lifetime
Summary
- Willingness to travel
- At least 5 years of experience in negotiations and vendor management
- An understanding of KPIs
Your duties include
- Establishing internal policies, standards and processes for working with vendors
- Optimizing performance while minimizing risks
- Ensuring contracts are executed after appropriate due diligence
- Managing the team to reach KPIs by always ensuring solid performance management
- Being the point of contact for questions and issues from vendors
- Maintaining a long-last relationship with the business and the vendor
- Assessing vendors’ performance to ensure standards are met, replacing vendors if their performance is not satisfying
- Working directly with Head of Customer Happiness on strategic planning and suggesting innovative insights to strive for improvements
We are looking for
- At least 5 years of experience in vendor management
- Proven track record in process improvement
- Preferably previous experience in telco and E-Commerce
- A team player who takes ownership of the team growth
- A thorough understanding of financial indicators
- Ability to draft and manage multiple third-party agreements
- Experience in advising internal clients on contract interpretation and negotiation strategies
- Ability to identify and address legal and business risks, therefore ensure compliance with internal policy requirements and regulations
- Leaderships skills
- Exceptional communication and interpersonal skills