Rumbalara Aboriginal Co- operative – Justice & Community Services now has the following vacancy:

Hub Practitioner – The Orange Door

Full-time, 38 hours a week

This is an Aboriginal Designated Position, classified under 'special measures' of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply .

About the Role

Based at TheOrange Door, you’ll provide screening, assessment, triage and short-term responses to all incoming referrals using an Integrated Practice Framework, ensuring high-quality, culturally safe and effective support for Aboriginal and Torres Strait Islander people seeking support and safety.

The Orange Door is a free service supporting adults, children and young people experiencing or affected by family violence, including its ongoing impacts, and families needing extra help caring for children.

You’ll provide secondary consultations to internal and external stakeholders, strengthen cultural safety and competence, and work with other practitioners to build and maintain partnerships with Aboriginal services and communities that support choice for Aboriginal people.

About You

A tertiary qualification, or willingness to obtain one as part of the role, together with previous case management experience and relevant experience in a similar role, is preferred

You’ll bring:

- Sound knowledge of Aboriginal family violence, the role of the law and legal system, and practice supporting Aboriginal women, children, families, victims and perpetrators.
- Experience delivering culturally safe, responsive services within an integrated model and working across disciplines and agencies.




- A collaborative approach to strengthening cultural safety, introducing innovative practices and building an effective practice culture.
- The ability to engage children and young people displaying challenging or trauma-related behaviours associated with abuse or neglect.
- Practical problem-solving skills informed by operational knowledge and experience, with a commitment to continuous improvement, policies, procedures and therapeutic approaches.
- Openness to feedback and self-reflection, awareness of your impact on others, and strategies to manage strong emotional reactions.

For the full role requirements, please refer to the attached Position Description.

What We Offer:

We value our employees and support their wellbeing, professional growth and work-life balance.

Benefits include:

- Competitive pay and conditions based on the SCHADS Award, Level 4 Pay Point 1, based on experience and qualifications.
- Salary packaging of $15,900 available for Part- or Full-time employees.
- Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC Day, annual CPI-based Award wage increases where applicable, and relocation assistance where applicable.
- Career development opportunities and support to help you grow in your career.




- Access to a free and confidential Employee Assistance Program and more.
- Provision of a laptop and mobile phone to support your work where applicable.
- Fleet cars to carry out daily tasks where applicable.

Pre-employment Requirements

The successful applicant must complete mandatory pre-employment screening, including a National Police Check and Working with Children Check, and provide a current Victorian driver licence and Confirmation of Aboriginality.

To apply, please submit the following:

- One combined document containing:
- Your cover letter, including a summary of your relevant experience and/or qualifications; and
- Your responses to the following

1. Please describe your educational background and case management experience. How have

these prepared you to work effectively in a role supporting Aboriginal families affected by

family violence?

2. Can you provide an example where you worked with Aboriginal individuals or families in a

culturally respectful and integrated way, particularly in relation to family violence, trauma, or

child protection?

3. Tell us about a time you received feedback on your professional practice. How did you respond

to it, and what changes did you make to improve your approach—particularly in complex or

emotionally demanding situations?

- A current resume.

Important: Your cover letter and responses to the Key Selection Criteria must be combined into one document and uploaded to the Cover Letter section of the Recruitment Portal.

Applications close: Wednesday, 11 November 2026

This is an “Indigenous Only” role under Special Measures of the EEO Act 2010, Section 12.

📌 HUB PRACTITIONER (Shepparton)
🏢 Rumbalara Aboriginal Co-operative
📍 Shepparton