Job description
Agency Department of Health Work unit NT Regional Health Service

Job title Executive Director, Operational Support Services Designation Executive Contract Officer 2

Job type Full time Duration Fixed up to 4 years
Remuneration
package $262,223 Location Darwin

Position number 45396 RTF 359097 Closing 02/11/2026
Contact Officer Fiona Renshaw, Deputy Chief Executive on 08 8999 26837 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359097

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
Provide strategic leadership for the delivery of operational services across the NT Regional Health Service (NTRHS) to support delivery of
quality health care to Territorians.
Key duties and responsibilities
1. Lead and manage a dynamic and responsive team, including the resources and budget, ensuring the effective and efficient delivery of

a portfolio of operational support services inclusive of patient records, library services, supply chain and warehousing, non-clinical
support, rostering and frontline staff on boarding across the NTRHS.

2.



Oversee the development of strategies, systems, frameworks and policies related to operational support services to ensure
standardisation, consistency and operational excellence in service provision.

3. Lead or contribute to the delivery of reform initiatives that result in integrated service delivery models that improve fiscal and
performance outcomes for the NTRHS.

4. Oversee complex procurement processes, negotiations and contract management for relevant operational support services to ensure
NT Health obtains value for money services that meet patient needs.

5. Monitor the performance of operational support services and serve as a point of escalation for resolution where there are issues with
services meeting the needs of NTRHS.

6. Promote and build organisational capability to support culturally safe regional and operational service delivery and practice.
7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in

order to ensure high quality, protected services and workplaces.
8. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Tertiary qualification(s)



in a relevant discipline combined with relevant senior executive experience, or an equivalent combination of

substantial relevant senior executive experience and education and training.
2. Extensive leadership experience and business acumen with proven success in delivering change in a complex operational service

delivery environment.
3. Sound professional judgement, problem solving and planning skills and the ability to implement innovative solutions to address and

solve complex, multi-faceted problems.
4. Demonstrated success in managing resources and achieving improved fiscal outcomes through delivering business improvement

initiatives.
5. Proven ability to cultivate productive working relationships and lead diverse teams to achieve outcomes while creating a culture of

collaboration, innovation and accountability.
6. Demonstrated experience in oversight of complex procurement processes, negotiations and contract management.
7. Proven ability to communicate with influence and represent NT Health in a range of forums.
8. Demonstrated ability to interact effectively with people from diverse cultures.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.

📌 Executive Director, Operational Support Services (Darwin)
🏢 Department Of Health
📍 Darwin