Location Country
Australia
Vacancy Name
Systems Analyst
Vacancy No
VN452
Employment Type
Full-Time
Duration
IT
Division
IT
Summary of Role
The Systems Analyst is responsible for:
- Providing specialised advice to assigned area in the applications of systems analysis to operational and functional problems.
- Strategically bridging business teams and IT.
- Carrying out needed analyses in response to user requests.
- Ensuring regular reviews and maintenance od existing systems.
- Leveraging expertise as a certified Salesforce Administrator and a skilled Power BI developer within all entities of the business.
- Analysing system workflows, designing impactful dashboards, and eventually supporting cross-platform integrations as our technology stack evolves.
- Oversees the development of user documentation for new systems or changes to existing systems.
- Contributing towards SDI Strategic Priorities.
- Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation.
Specific Responsibilites
Salesforce Administration (40%)
- System Maintenance: Handles day-to-day administration of the Salesforce platform, including user management, roles, profiles, permission sets, and security sharing rules
- Configuration & Customization: Builds and maintains custom objects, fields, page layouts, validation rules, and automated workflows using Salesforce Flows
- Data Integrity: Performs regular data audits, deduplications,
and mass data loads via Data Loader to ensure high-quality CRM data
Power BI & Data Analytics (30%)
- Dashboard Development: Designs, develops, and deploys interactive Power BI dashboards and reports that translate complex datasets into actionable business insights
- Data Modeling: Connects to disparate data sources (including Salesforce), cleans data transformations, and writes robust Data Analysis Expressions (DAX) queries for custom metrics
- User Training: Trains business stakeholders on how to navigate reports and leverages self-service analytics.
Systems Analysis & Continuous Learning (30%)
- Business Process Mapping: Gathers requirements from cross-functional teams to design technical solutions that align with business goals.
- SAP Readiness & Upskilling: Actively participates in training programs to master SAP modules (e.g., SAP ERP, S/4HANA) to support future integration projects.
- Integration Support: Assists to map out data pipelines and integrations between Salesforce, Power BI, and upcoming ERP platforms like SAP.
Key Relationships (Internal & External)
- SDI application users in all SDI entities
- Liaise with external vendors and contractors
- Key Opinion Leaders; lecturers; influencers
- Marketing Brand Managers
- Dental School Staff: Researchers, Directors, Purchasing
- Dental Study Clubs
Job Environment
- Position is located at Bayswater Head Office
- Working days/hours - 38
- Position is located at Bayswater Head Office
- Working days/hours - 38
- Local, interstate and international travel as required.
Education Level
Bachelor's Degree
Essential Experience
- Education: Bachelor’s degree in engineering, Computer Science, Information Systems, Business Administration, or a related field (or equivalent practical experience).
- Experience: 3+ years of experience working as a Systems Analyst, Business Analyst, or Salesforce/Power BI.
- Salesforce Skills: Proven experience managing Salesforce environments. Salesforce Certified Administrator (ADM-201) is highly preferred.
- Power BI Skills: Solid proficiency in Power BI Desktop and Service, data modeling, Power Query, and writing DAX formulas.
Knowledge and skills
- Aware of SDI’s current Quality policy and objectives
- Strategic Thinking & Planning
- People Management & Coaching
- Influence & Stakeholder Management
- Cross-Functional Operations
Personal Qualities
- High level of self-motivation and positive mental attitude
- Determination to succeed
- Ability to work with a diverse range of people
Classification Level
Non-Award
Currency
AUD
Salary Minimum
$100,000.00
Salary Maximum
$120,000.00
Salary Period
Per Annum
Benefits
Plus superannuation
📌 Systems Analyst (Australia)
🏢 SDI
📍 Australia