TheStrategicAccountSalesManager(SAM)will beprimaryresponsible forgrowing,developingandmaintainingstrategic relationships witha specific set ofVizrt'sStrategicAccounts inour Media & Entertainment vertical.This personwillwork toidentify,understandand satisfy customers' needs,grow demand forVizrt'ssolutions and close opportunities aligned toVizrt'squarterly and monthly linearity focus,maintainrelationships at all levels,resolveanyissues promptly, and consistently deliver a positive customer experience.TheSAMwill collaborate with the customer success team, and the wider CRO and Marketing organizationsto help drive a positive customer experience and satisfaction. TheSAMis expected to build long-lasting, profitable relationships with clients, always striving to findthesolutionsthat best fit individual clients' specific needs.

StrategicAccount Management Responsibilities

- Develop and sustain long-term customer relationships while engaging customers at all levels, including senior levels of the customer organization.
- Understand customer business strategy and business case and drive alignment between customerobjectivesand company capabilities.
- Develop,implementand driveStrategicAccount plans.
- Grow theannualrecurring revenue in a sustainable,predictable, multi-yearapproachusing sales best practices to qualify and close opportunities.
- Partner withCustomer& Solution Advisory Team toguide customers toward measurable business outcomes and help them realize the full value of theVizrtsolutionsthrough simple, business-outcome-focusedexperiences.
- Partner withCustomer& Solution Advisory Team togathermarket intelligenceandcustomer feedbackto provide actionable inputs to the company's product management teams.




- Work withMarketingandCustomer & Solution Advisory Teamto creategenerate market demand and sustainable 4x pipeline growth.
- Conduct comprehensive account reviewsat least quarterly with customers.
- Provide guidance and management of the client through decision-making processesregardingcost-benefit, timelines, operational and change management issues.
- Ensure earlyand ongoingengagement in the customer'sdemand identification, evaluation andbuying process topartner with them toidentifytheir businessneeds and tailor solutions to match them.
- Ensure clients know any changes to offer related processes and procedures, including operational and business management changes.
- Oversee the customer life cycle and ensure organizational alignment to drive adoption and usage of theVizrtsolutionsproactively.
- Map andmaintainrelationships withStrategicdecision makers across all relevant customer departments.
- Maintain regularcustomer status calls with Support org. and professional services.

Business Development Responsibilities

- Hunt andidentifynew salesopportunities and focus on providing consultative support by building valueproposition forsolutions into theprospect.
- Act as an expert inanalyzingcustomer needs, provide insights, manageexpectationsand communicate withclaritytheVizrtvalue proposition and USP.




- Diligently follow up and manage extensive customer contact including presentations, demonstrations, groupmeetingsand sales calls (touchpoint management).
- Partner with Demand Operations Team and to constantly evaluate pipeline, develop and executesalesand demand generationcampaignsand strategic initiativestoidentifyopportunities for solution expansion
- Partner with the Customer & Solution Advisory Team and Marketing toidentifyup-sell and cross-sell opportunities that offer customer value and expand market share.
- Understand the competitive landscape in the[add Industry Segment],providing insight on strategic targets, new emergingplayersand the shifting rights packages.

Operational Responsibilities

- Drive and trackstrategicperformance metricsandpipeline.
- Accurately forecast sales opportunities viaforecastreport.
- Manage the sales process fromlead creation toopportunity identification to closing.
- Leverage cross-functional company resources to understandcustomersdrivers andmaximizesales efforts.

Supervision Received

This role will require an entrepreneurial,self-starter approach withhigh energy, executionfocusandminimal supervision.TheStrategicAccount Sales Managerhandles and manages the portfolio according to the definedStrategicAccount Plans and new business opportunitiesunder the direction and with support of theVP Sales, Media & Entertainment.

Reporting line

VP Sales, Media & Entertainment.

Requirements

Competence Requirements

- Bachelor/Master'sdegree in relevant field.
- 5+ years of experience developing recent business,identifyingand selling to customer needsutilizingachallengeres sales ap

📌 Strategic Account Manager (Sydney)
🏢 Vizrt
📍 Sydney