Job Description
/n NDIS Disability Rostering & Administration Officer /n – Full time – salary plus recognition bonus /n – Newcastle /n /n Are you an experienced and motivated scheduling lead and office administrator or office manager in NDIS located in the Hunter region? /n /n Aim Big. Go Bigger. /n /n The Rostering and Administration Officer’s responsibilities shall include: /n /n Strategic Initiatives /n 1. Support the Operations Support Lead, Operations Coordinator and Operations Manager to ensure the smooth running and growth of the organization from a staffing and rostering, and record keeping perspective /n 2. Support on-boarding of support workers and inductions /n 3. Support on-boarding of participants /n 4. Keeping incident registers, continuous improvement registers and risk assessments registers up to date when issues or learnings arise /n 5. Welcoming current visitors or callers in person or on the phone /n 6. Supporting on work health & safety training, audits and registers /n 7. Support on procurement for SIL houses and head office of clinical, participant food,
adaptations, estates repairs /n 8. Support the improving operational processes in conjunction with the operations coordinator and operations manager /n /n Meetings /n 9. Attend and take minutes at the weekly team meeting, improvement meetings, WHS meetings, staff meetings and house meetings /n /n Leadership /n 10. Lead the rostering for the organization and smooth running of Flow Logic – understand staff availability, pressure points on the roster, and have strategies to ensure smooth operations of the business from a staff matching and availability perspective. /n /n Communication with the CEO, Ops Manager & Chair /n 11. Collate and share key kpis for the organisation /n 12. Ensure timely updates are circulate on operations including escalation of incidents /n 13. Support on on-call duties by sharing the weekend/ overnight escalation calls with the Ops Coordinator, Ops Support Lead, Ops manager and CEO /n