The Support Worker provides high-quality, person-centred support to older people and people living with disability to assist them to live safely, independently and with dignity. The role involves supporting clients with their daily living needs, personal care, community participation, domestic activities and other supports identified in their individual support plan. The Support Worker is expected to respect each client's individual preferences, culture, values, privacy and right to make decisions about their own life.

Key responsibilities

Assisting clients with personal hygiene, showering, dressing and grooming

Assisting with toileting and continence care

Supporting clients with mobility, transfers and positioning

Assisting with eating and drinking, including meal preparation where required

Supporting medication- related tasks within the worker's training, competency and organisational procedures

Assisting with basic household tasks such as cleaning, laundry and changing linen

Preparing meals and assisting with grocery shopping where included in the client's support plan





Supporting clients to access the community and participate in activities of their choice

Accompanying clients to appointments, shopping, recreational activities and social events

Maintaining accurate and timely records, including client progress notes, shift notes and incident reports

About you

Have the legal right to work in Australia

Hold a valid NDIS Worker Screening Check where required

Hold a valid Working with Children Check where required for the role

Hold or obtain a National Police Check where required

Complete required NDIS Worker Orientation and other mandatory training

Hold a current First Aid and CPR certificate, where required

Hold a current Australian driver's licence where driving is an inherent requirement of the position

Demonstrate compassion, empathy and respectful person-centred communication

Demonstrate reliability, punctuality, patience and professionalism

Ability to maintain confidentiality and work independently and as part of a team

📌 Support worker (Townsville City)
🏢 Pro Care Assist Support Services
📍 Townsville City