Room10 is a vibrant hospitality establishment located in the heart of Potts Point, committed to delivering exceptional coffee experiences and outstanding customer service. We pride ourselves on creating a welcoming atmosphere where our team and guests can connect over quality beverages and great conversation. Our café is built on the values of hospitality, passion and community engagement, making it a destination for coffee enthusiasts and locals alike.
About the role We are seeking a Fulltime Barista to join our team at Room10 in Potts Point, NSW 2011. This is a full-time position offering an exciting opportunity to be part of a dynamic hospitality workplace. As a Barista, you will be the face of our café, responsible for crafting high-quality beverages and creating memorable experiences for our customers. This role is central to our operation, requiring you to combine technical expertise with genuine customer service skills to maintain the standards that our guests have come to expect.
What you'll be doing
Preparing and serving a variety of espresso-based drinks, speciality coffees, and other beverages to the highest standard
Operating and maintaining espresso machines and other café equipment in compliance with safety and hygiene standards
Taking customer orders accurately and processing payments using point-of-sale systems
Ensuring the café counter and work areas remain clean, organised and hygienic at all times
Greeting customers warmly and providing personalised service recommendations based on their preferences
Building positive relationships with regular customers and contributing to a welcoming café atmosphere
Restocking supplies, managing inventory and assisting with stock rotation as required
Collaborating effectively with team members to ensure smooth service during peak periods
Supporting the team with general café duties including food preparation,
presentation and serving where applicable
Adhering to all health, safety and food handling regulations
What we're looking for
Proven experience as a Barista or in a similar café or beverage service role, preferably in a busy hospitality environment
Sound knowledge of espresso machines, coffee brewing techniques and milk steaming procedures
Strong understanding of different coffee varieties, origins and flavour profiles
Excellent customer service skills with the ability to engage customers in a friendly and professional manner
Attention to detail and commitment to maintaining consistent quality in every beverage prepared
Ability to work efficiently during peak service times while maintaining composure under pressure
Strong hygiene and food safety awareness
Reliable, punctual and committed to teamwork
Excellent communication skills and a positive attitude
Current Food Handling Certificate or willingness to obtain one
Flexibility to work a full-time roster that may include early mornings, weekends and public holidays
Experience in a specialty coffee environment or barista qualifications (such as SCA certification) would be advantageous
What we offer At Room10, we value our team members and are committed to creating a supportive work environment. We offer competitive remuneration commensurate with experience and industry standards. Our benefits include:
A welcoming, inclusive workplace culture where your contributions are recognised and valued
Opportunities for professional development and training in coffee preparation and customer service excellence
Staff discounts on café beverages and products
Flexible scheduling where possible to support work-life balance
A supportive management team invested in your growth and success
The chance to work with high-quality products and develop your barista skills in a busy, progressive café