Guest Experience Attendant (Hervey Bay)

Guest Experience Attendant (Hervey Bay)

21 Oct
|
Fraser Coast Regional Council
|
Hervey Bay

21 Oct

Fraser Coast Regional Council

Hervey Bay

Job Description Oaks Hervey Bay Resort and Spa are looking for a friendly, flexible, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office operations on a casual basis.

This is a hands-on, energetic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part role in the overall hotel experience, ensuring our guests feel welcome, well cared for, and delighted from check-in to check-out, while also assisting within housekeeping operations.

Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth

Assist with housekeeping duties including servicing rooms and public areas as required

Provide local recommendations, handle guest requests, and respond to feedback promptly





Support linen handling, room setup, and presentation standards

Ensure guest rooms and public areas are maintained to brand and cleanliness standards

Coordinate with housekeeping and other departments to ensure guest needs are met

Process payments accurately and maintain up-to-date guest records

Work Workplace

Rotating roster across Monday to Sunday

Shift times scheduled within 6:00am to 10:00pm

Long term opportunity.

Hourly Rates (excluding superannuation):

Monday - Friday: $34.96 per hour

Saturday: $41.96 per hour

Sunday: $48.95 per hour

📌 Guest Experience Attendant (Hervey Bay)
🏢 Fraser Coast Regional Council
📍 Hervey Bay

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