Location: Gunnedah, NSW

Contract Type: Full Time, 35 hours per week

Salary Range: Grade 15 ($1854.07 - $2046.55 per week + 12% Superannuation)

Application Deadline: 5:00pm, Wednesday 21 October 2026

Open New Horizons – Your Career, Your Community

At Gunnedah Shire Council, we create opportunities for you to Open New Horizons – in your career, within your community and for your future.

Whether you are starting your career journey, developing new skills, or taking the next step professionally, we provide a supportive environment where you can grow, contribute, and make a meaningful impact.

We are committed to fostering a workplace where employees feel valued, connected and empowered to succeed – but also understand the importance of your personal wellbeing and your life outside of work.

Gunnedah Shire Council is committed to recognising, rewarding, and supporting our people through a range of benefits and opportunities designed to help employees open new horizons in their career, community, and lifestyle.

Gunnedah Shire Council, in partnership with GoCo, is seeking a motivated and cooperative professional to help lead our direct care function.

- Looking for a tree change? Enjoy a rural community lifestyle
- Fantastic opportunity to advance your career in a vibrant local community
- Receive an attractive salary up to $106,000/year (depending on experience/qualifications) PLUS super and salary packaging options
- Additional benefits include relocation assistance for the right applicant, a paid rostered day off every three weeks, ongoing professional development opportunities and negotiable flexibility

Our Next Direct Care Leader

Reporting to the Group and Community Supports Team Leader,



you will be responsible for the provision of high-quality direct care services to frail aged people and their carers who wish to live and remain in their own homes and the community. You will also aim to enhance the quality of life for eligible participants by providing services that provide access to meal delivery, transport, social groups, home and community respite, individual social support and cultural and recreational activities.

Key Responsibilities For This Role Include

- Accountable for providing flexible, timely services that respond to and match the needs of GoCo participants and their carers;
- Identify opportunities to grow GoCo direct care services both geographically and in service offering and improve efficiency and effectiveness of all direct care services GoCo provides.
- Support the Groups and Community Supports Team Leader to oversee the budgets, management of contracts and direct care volunteer workforce management.
- Oversee Support Officers and work with Service Coordinators in scheduling and coordinating services and booking of resources including vehicles.
- Support the Groups and Community Supports Team Leader to meet GoCo’s services contracted reporting and compliance requirements.




- Support the Groups and Community Supports Team Leader to provide performance reports regularly to the Executive Manager GoCo.
- Oversee the recruitment, support and use of volunteer workforce.

What You’ll Bring To The Team

To qualify, you will need a Certificate III in Community Services (CHSP, Aged Care or Disability Services) or related. Alternatively, candidates with a high level of relevant experience may also be considered.

Key Requirements For This Position Also Include

- Understanding of the section’s operating environment including community care services and provision of transport services.
- Delivering a service to customers including direct care work and provision of service information.
- High level communication, time management and organisational skills.
- Performing administrative and clerical functions
- Working effectively with a range of stakeholders including volunteers.
- Monitoring and maintaining a safe workplace.
- Demonstrated skills and knowledge in use of Microsoft Office applications.
- Ability and continued commitment to work according to Councils' policies and Code of Conduct, with or without supervision.
- Current valid NSW Class C Drivers Licence (ongoing employment is conditional on maintaining this Licence).
- While not required, desirable characteristics of a successful candidate could include:
- Experience in Local Government.
- Current First Aid Certificate.
- Certificate IV in Community Services (Aged Services) or similar.

No candidate will meet every single desired qualification or skill. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to le

📌 GoCo Direct Care Leader (Gunnedah)
🏢 Gunnedah Shire Council
📍 Gunnedah