NTT DATA is hiring a Managed Services Service Desk Agent in Sydney. This senior role is the first point of contact for clients and vendors, handling calls, chats, tickets, and mailbox management while applying standard SOPs.
The role requires ITIL knowledge, robust communication, and the ability to work in a 24x7 shift roster within a hybrid work environment. Industry experience and a technology background are preferred.
📌 Senior IT Service Desk Analyst (Sydney)
🏢 Ntt
📍 Sydney
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