City Hire is seeking a Hire Controller to join our team in Moorooka, Queensland. This is a full-time position that plays a crucial role in managing and overseeing our equipment and asset hire operations. As a Hire Controller, you will be responsible for coordinating the movement, maintenance, and tracking of hired equipment, ensuring customer satisfaction and operational efficiency. This position is integral to the smooth running of our business and directly impacts our ability to deliver quality service to our clients.

Key responsibilities

Manage the daily operations of equipment hire, including booking, allocation and tracking of assets

Coordinate the dispatch and collection of hired equipment to and from customer sites

Conduct equipment inspections and arrange routine maintenance to ensure items are in optimal condition

Maintain accurate records of all hire transactions, equipment status and customer information

Monitor equipment availability and manage inventory levels to meet customer demand

Liaise with customers regarding hire inquiries, pricing, terms and conditions

Process invoices and manage payments for completed hire agreements

Identify and resolve issues related to damaged or missing equipment

Contribute to achieving revenue targets and maintaining profitability of the hire operation

Support the team in maintaining a safe and organised working environment

What we're looking for

Proven experience in equipment hire management, asset control or similar administrative role within the trades and services sector

Strong organisational skills with the ability to manage multiple tasks and priorities efficiently

Excellent communication and interpersonal skills for effective customer interaction

Proficiency with computer systems and hire management software

Attention to detail with accurate record-keeping abilities

Knowledge of equipment maintenance and safety standards





Ability to work independently and as part of a team

Valid driver's licence is advantageous for site visits and equipment collection

Physical capability to handle equipment movement and inspection tasks

Customer service excellence and problem-solving mindset

What we offer

City Hire is committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for career development and career progression within a growing organisation. We provide a team-oriented workplace where your contributions are valued and recognised. Our staff enjoy flexible working arrangements where possible, and we prioritise workplace health and safety. We also offer staff discounts on hire services and maintain a positive company culture focused on collaboration and mutual support.

About us

City Hire is a established provider of quality equipment and asset hire services to the trades and services sector. We pride ourselves on delivering reliable, well-maintained equipment and exceptional customer service. With a focus on meeting the diverse needs of our clients across Queensland, we have built a reputation for professionalism, integrity and dependability. Our team is dedicated to providing solutions that help our customers succeed in their projects and operations. We are committed to continuous improvement and creating a workplace where our employees can thrive.

Apply now

If you are interested in joining City Hire as a Hire Controller and believe you have the skills and experience we are looking for, please submit your application including your CV and a cover letter outlining your relevant experience. We look forward to hearing from you.

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