- What Accounts Receivable Hybrid 7 Month Contra...

Take ownership of accounts receivable in a busy automotive business

Our client is a well-established automotive business in Sydney's north-west, with a fast-moving operation spanning sales, service and parts. Money comes in from a lot of directions: finance companies, manufacturers, fleet and trade accounts, and retail customers. They need an experienced Accounts Receivable Officer who can keep all of it moving, keep the ledger clean, and make sure nothing sits unpaid longer than it should.

This isn’t an entry‑level role. You’ll be trusted to own the function, work closely with management, and bring the kind of judgement that only comes from having done this before.

What you’ll be doing

- Managing the full accounts receivable ledger across multiple departments
- Following up finance company settlements and vehicle payouts to make sure funds land on time
- Lodging, tracking and reconciling manufacturer claims, including warranty, incentives and bonuses
- Managing trade, fleet and account customers, from invoicing through to collection
- Reconciling receipts, bank transactions and debtor accounts, and resolving discrepancies quickly
- Preparing aged debtor reports and flagging risk before it becomes a problem
- Supporting month‑end close and working with the wider accounts team and management

What you’ll bring

- Solid experience in accounts receivable or credit control at a mid to senior level
- A genuine team player who’s happy to pitch in and support the wider accounts team
- A can‑do attitude: you see a problem, you own it, and you get it sorted
- Confidence chasing overdue accounts firmly but professionally




- Strong reconciliation skills and genuine attention to detail
- Comfort working across systems and learning new ones quickly
- Automotive or dealership experience would be great, but it’s not necessary. Solid AR skills and the right attitude matter more.

Why this role

- $65,000–$75,000 + super, depending on experience
- Full‑time, Monday to Friday
- A stable, established business where your work is visible and valued
- Ownership of a function, not just a task list
- A varied, fast‑paced environment where no two days are the same
- Castle Hill location

This role is only open to Australian citizens or permanent residents

The purpose of this role is to manage the collection/credit escalation process including liaising with internal/external customers as the key point of contact to resolve disputes whilst maintaining a high level of customer centricity. Also provide support to the National Credit Manager with reporting, projects and process improvement initiatives.

Responsibilities

- Liaising with internal and external customers to resolve disputes and recover aged debt for Domain and its entities.
- Maintain an effective relationship with key stakeholders ensuring financial objectives of Domain are being met.




- Act as the first escalation point to resolve disputes from internal/external customers in a manner that protects the organisation’s financial interests and maintain positive customer relations.
- Provide a high level of customer service while adhering to AR processes.
- Gather and review account information and elevate unresolved disputes from internal/external customers to provide resolution recommendations to the manager.
- Minimize bad debt write‑off emanating from subscription and sundry debtor billing systems by having sound collections skills.
- Ensure the compliance of all credit policies and procedures are adhered to ensure protection of revenue.
- Assist with the roll out of new products and system migrations where appropriate.
- Coordinate tracking of customer payments originating from payment queries.
- Review accounts at referral stage of collection process to external Mercantile Agent.
- Liaise between customers and Mercantile Agent on dispute resolution and negotiation of payment arrangements to minimise overdue debt and avoid bad debt write‑off
- Account monitoring through our Credit Reporting bureau to escape any accounts flagged as high risk
- Prepare monthly reporting on account disputes, bad debt write‑offs, legal/collection performance, month end debtors and analytics on key metric performance trends including commentary.
- Identify and develop process improvements to maximise efficiencies, improved customer experience (both internal and external) whilst mitigating risk
- Maintain all process documentation ensuring any changes are communicated to key stakeholders
- Any other duties requested by the AR Manager from time to time

About You

- As the successful applican

📌 Accounts Receivable (Sydney)
🏢 DHL eCommerce
📍 Sydney