- What Menswear Retail Sales Associate Growth Pe...

Showing 3569 Menswear Retail Sales Associate Growth Perks jobs in Victoria

Sorry to hear that What didn’t you like about this job?

Wrong location

Too few details / Lack of information

Job appears outdated

Salary information missing or unclear

Other (please specify).

Please specify...

Verification *

Thank you for your feedback

Your input helps us improve our service.

Customer Service Manager

3170 Mulgrave Frog Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Manager - telecommunications

Mulgrave | $115-135k + Super

Reporting directly to the CEO, this newly created leadership role offers the opportunity to lead a team of six customer service and service delivery professionals while driving systems optimisation, process improvement and business transformation within a growing telecommunications and technology provider supporting clients across healthcare, warehousing and engineering sectors.

About the Role

You'll lead day-to-day customer service and service delivery operations while playing a key role in business improvement initiatives. This is a hands-on position where you'll coach the team, manage escalations, improve processes and drive successful adoption of new systems and automation.

Key Focus Areas:

- Lead and develop a team of 6 customer service/service delivery staff
- Oversee customer service operations, ticket management and service performance
- Finalise the transition from NetSuite to Autotask
- Drive systems optimisation, automation and AI initiatives
- Implement KPIs,



reporting and accountability frameworks
- Improve workflows, processes and team capability
- Support operational projects and business growth initiatives

About You:

- Experience leading customer service, service delivery or operations teams
- Strong background in systems optimisation and process improvement
- Experience managing change and driving performance improvements
- Hands-on leadership style with a proactive approach
- Telecommunications experience highly regarded
- Exposure to Autotask, NetSuite, MSP, telecommunications or ICT environments highly regarded

What's on Offer?

- $110-135k + Super
- Direct access to and mentorship from the CEO
- Opportunity to shape systems, processes and team performance
- Growing telecommunications and technology business
- Onsite parking and some WFH flexibility

This role is ideal for a hands-on leader who enjoys developing people, improving systems and delivering measurable business outcomes.

At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.





Bring your positive energy and problem solving skills to a role that keeps our hubs welcoming, organised and running smoothly.

We’re looking for a friendly, organised and people-focused Customer Service Officer to join our Employment & Training team in Melbourne’s west.

As the first point of contact at one of our Youth Projects hubs, you’ll play a big part in creating a space where young people, visitors and staff feel welcome from the moment they walk through the door.

It’s part customer service, part administration and part keeping-the-place-running-smoothly. You might be helping someone find the right support, organising appointments, answering enquiries or making sure the team has what they need to get on with the day.

Most importantly, you’ll help us deliver high impact support with no judgement. Full stop.

What you’ll be doing

- Creating a warm, welcoming and inclusive front-of-house experience
- Helping young people, visitors and stakeholders with enquiries and connecting them with the right person
- Managing reception, phone calls, appointments and meeting room bookings
- Supporting the team with everyday administration and accurate record keeping
- Keeping site supplies, visitor processes and general hub operations on track
- Pitching in, solving problems and helping make the experience better for everyone who uses our services

What we’re looking for

You’re someone who genuinely enjoys helping people and can bring calm, organisation and valuable energy to a busy environment.

You’ll also bring:

- Exp

📌 Hybrid Customer Service (Melbourne)
🏢 Connor Clothing Pty
📍 Melbourne