Employment Type: Temporary Full Time, until 30 June 2028

Position Classification: Administration Officer Level 4

Remuneration: $1,498.38 - $1,532.68 per week

Hours Per Week: 38

Location: Central Coast

Requisition ID: REQ695959

Applications Close: Sunday, 25 October 2026 at 11:59pm

Do you thrive in a team environment where your organisational skills and contribution truly matter? At Central Coast Local Health District (CCLHD), we are committed to Trusted Care, Better Health for Everyone, and we are looking for a dedicated Administration Officer Level 4 to play an essential role in supporting our healthcare teams and delivering excellent administrative and customer service.

About The Opportunity

As an Administration Officer Level 4 supporting clinical change, you will provide high-level administrative and customer service support to your unit or department, working closely with Medical Directors, Senior Medical Officers, colleagues and other stakeholders to support efficient service delivery.

Your role is vital in ensuring the smooth coordination of administrative processes, maintaining accurate information, and providing a responsive and professional service to patients, staff and external partners.

In This Role You Will

- Provide day-to-day administrative support to the unit or department, assisting with workflows, priorities and effective service delivery.
- Deliver high-quality customer service by responding to enquiries, providing accurate information and directing requests to the appropriate team members.
- Coordinate administrative systems and procedures, including scheduling patient appointments and managing communication and information flow.




- Maintain accurate records and data integrity across scheduling systems, databases and other administrative platforms.
- Organise meetings, including preparing agendas, coordinating schedules, taking minutes and documenting action items.
- Prepare and manage correspondence, reports and other documentation to support departmental operations.
- Apply initiative, problem-solving skills and sound judgement to manage competing priorities and meet deadlines.
- Work collaboratively with internal and external stakeholders to support effective communication and positive outcomes for patients and the wider healthcare team.

For more information about this role, please view the Position Description.

About You

- Demonstrated customer service skills and experience, with a commitment to providing professional, responsive and helpful support.
- Strong interpersonal, written and verbal communication skills, including the ability to resolve issues and manage challenging enquiries effectively.
- Proven experience providing high-level administrative support in a busy environment, with the ability to manage competing priorities and meet deadlines.
- Sound computer and data entry skills, including proficiency in Microsoft Word, Excel, Teams, email, internet-based applications and databases.
- The ability to apply established procedures,



exercise initiative and use problem-solving skills to achieve effective outcomes.
- The ability to work both autonomously and collaboratively as part of a multidisciplinary team, with minimal supervision.
- A commitment to the NSW Health CORE values and CCLHD's vision, goals, values and behaviours.
- A current valid Australian driver's licence and the ability to travel across Central Coast Local Health District.

If you are organised, adaptable and passionate about supporting healthcare services through excellent administration and customer service, we encourage you to apply and become part of a team making a meaningful difference to our community.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Benefits

- Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
- Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
- Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
- Growth opportunities: Advance your career with free professional development courses and secondment opportunities.

Need More Information?

Melissa Pickering or Nicole McDonald

Phone: 02 4320 3216

Email: [email protected]

Working for Ce

📌 CCLHD - Administration Officer Level 4 (Central Coast)
🏢 Central Coast Local Health District
📍 Central Coast