Location:
Melbourne, All Australia, Australia | Work Model: Hybrid Responsibilities
• The role is accountable for general account management of Heart/ Belly customers and Distributor Management for PHC Distributor in Australia and New Zealand
• Overall relationship management and close contact with Procurement, R&D;, Product Development
• Overall growth and satisfaction of the account
• Contracts, price and overdue management
• Overall customer demand development insights
• Drive growth by expanding share of wallet (specked in products), for example via biddings and tenders
• Proactively address and mitigate churn risks
• Overall CRM customer and NBD pipeline (in collaboration with BD)
• Accurate and timely sales forecast
• The role operates in a coordinated team set-up composed by: CSM, BD, CSD and/or GBS to ensure full customer journey success; BDs drive recent business development of not specked in products, while CSD / GBS ensure order management and deliveries. Requirements
• Degree in Science,Pharmaceuticals, Engineering or Management
• 7 – 10 Years in years of experience with proven record in commercial, sales management
• Sales drive & achievement motivation, business acumen & commercial creativity, collaboration & inspiring customer confidence, adaptability, resilience & agility, delivering results & meeting expectations)
📌 Account Manager II (Riverwood)
🏢 Clariant
📍 Riverwood
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