POSITION DESCRIPTION | BUS DRIVER POSITION PURPOSE: This position exists to assist in the delivery of high quality resident activities program to enhance the quality/enjoyment of life for residents, including teamwork with volunteers. The role contributes to making Opal a great place to work by having valuable work relationships with other team members and behaving in a way that support Opal’s values. This position reports to Opal HealthCare’s (Opal) General Manager. This position description covers both paid and volunteer roles.

KEY RESPONSIBILITIES
1. People & Leadership
• Assist the delivery of lifestyle programs to support residents mental health and quality of life
• Follow Opal Values/policies, procedures and practices to ensure personal demonstration of professional behaviours
• Participate in annual performance/development reviews and follow feedback given by the GM in those appraisals
• Maintain a Blood Alcohol Concentration (BAC) and illegal drugs level of zero at all times during your

working hours
or at times when you may be called into work
• Maintain a high standard of personal and vehicle presentation
• Assist with the orientation and training of volunteers for the transport and outdoor activity as directed by the Lifestyle Coordinator
• Maintain own professional development (through performance appraisals and resident feedback)
• Ensure the transport and outdoor activity part of the daily/weekly lifestyle program is delivered according to schedule
• Ensure manual handling is conducted at all times according to Opal approved processes & training
• Participate honestly/positively in client and team member surveys
• Maintain readiness to administer First Aid and CPR as per competency & qualifications and ensure that supplies are checked and stocked at all times in vehicle.




• Participate in team member education sessions/mandatory training and share knowledge 2. Quality
• Provide a personalised service in knowing the names and interests of residents, families and volunteers.
• Provide assistance as requested in escorting mobile residents to and from public amenities.
• Assist residents on and off transport including moving and restraining wheel chairs by the approved process.
• Assist with the delivery of activity programs under the direction of Lifestyle Assistants
• Contribute to the continuous assessment of program outcomes to ensure they meet resident’s needs by providing feedback and observations to Lifestyle Coordinator/GM
• Adhere to road and traffic laws, load and passenger regulations & guidelines at all times
• Carry out pre-start checklists on vehicles. Report any defective or worn equipment immediately.
• Ensure vehicle inspections & registration are attended as required and meets regulatory compliance
• Ensure that WHS hazards/safe work practices are followed
• Ensure compliance with manual handling procedures/practices, correct use of equipment/aids and infection control when delivering programs
• Ensure that residents sensitive and confidential data/information is used correctly
• Support Opal continuous improvement program, using Continuous Quality Improvement tools 3. Marketing
• Provide friendly, engaging exceptional level of service that demonstrates the face of the Home to the residents, families & the community.




• Behave in a courteous manner to other road users at all times.
• Act as an Opal ambassador and speak positively about Opal with team member, families and the community.
• Develop and maintain positive resident/family and team relationships 4. Financial
• Ensure all expenditure on outdoor programs is within budget
• Seek approval from Lifestyle Coordinator/GM prior to incurring expense outside of budget KEY PERFORMANCE INDICATORS:
• Demonstrate understanding of Opal values through work performance/positive behaviours
• Demonstrate enhanced quality of life for residents through positive resident/family feedback
• Demonstrate ongoing professional development through improved skills/performance outputs
• Demonstrated adherence to WHS and Quality Systems maintaining accurate documentation
• Nil traffic incidents & complaints from Public road users
• Nil WHS incidents or workplace injuries to self
• Client and team member feedback survey provide positive results
• Demonstrate responsible communication
• Minimal sick leave KEY COMPETENCIES:
• Excellent interpersonal/communication skills
• Excellent prioritisation and time management skills
• Excellent customer service and resident relationship management skills
• Excellent understanding of lifestyle needs of residents
• Good computer literacy
• Knowledge of the aged care industry and regulations (desirable)
• Understanding of legislative requirements (WH&S;, Fire/Evacuation, Infection Control) EXPERIENCE/QUALIFICATIONS:
• A current motor vehicle, passenger bus license (as required by the State or Territory in which you are driving) must be maintained at all times
• Current First Aid & CPR qualification
• Previous passenger bus driving experience
• Current police check (within last 3 months)

📌 Bus Driver (Sydney)
🏢 Opal HealthCare
📍 Sydney