Job Description
/n With over 75 years of service to the Macarthur Region, Clintons Toyota is a proudly family-owned dealership known for delivering outstanding customer experiences. As part of the 4K Automotive group, we’re committed to innovation, excellence, and the ongoing development of our team members. /n /n We are seeking an enthusiastic and driven Trainee Service Advisor to join our team at Gregory Hills. This is a perfect prospect for someone looking to enter or take the next step in their automotive career /n /n
Key Responsibilities
/n /n
- Be the friendly first point of contact for customers, providing outstanding service and support. /n
- Manage customer enquiries and service bookings and work closely with the Workshop Controller to ensure vehicles are completed and returned on time. /n
- Keep customers informed throughout the service process, including any changes to costs or completion times, in line with department KPIs. /n
- Resolve customer concerns quickly and professionally, aiming for the best possible outcome every time. /n
- Deliver vehicles back to customers with clear explanations of the work completed and associated costs, helping build trust and long-term relationships. /n
- Complete all tasks in line with standard procedures and manufacturer warranty requirements. /n /n
Working Hours
/n Monday to Friday: 7:30am – 5:00pm /n Saturday mornings: 7:30am to 12pm.
Paid at overtime rates on a rotating roster /n /n The right candidate will have: /n /n
- A passion for automotive and excellent customer service skills /n
- A valid NSW drivers licence (required) /n
- High level of communication skills, incorporating written and oral communication. /n
- Influencing and negotiation skills. /n
- Strong time management and organisational skills /n
- Computer savvy /n /n Why Join us? /n 4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include: /n /n
- Exclusive staff discounts across multiple automotive brands. /n
- Reward and recognition programs – celebrating milestones, service awards, and birthdays. /n
- Staff referral bonuses and team perks /n
- Ongoing career development through internal training and manufacturer-accredited programs /n
- Paid Parental Leave /n
- Employee Assistance Program (EAP) /n /n Discover more about 4K Automotive – explore our Careers Hub: https://www.4kgroup.com.au/careers-hub /n /n Important information /n /n
- Only shortlisted applicants will be contacted. /n
- Applicants must reside in Australia and hold full working rights. /n /n Ready to join our team? Apply today and start your rewarding career with 4K Automotive. /n /n We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed. /n
📌 Trainee Service Advisor (Campbelltown)
🏢 4K Automotive Group Pty
📍 Campbelltown
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