Job Description
Store Manager – Retail | Customer Experience | High-Value Transactions/n Wollongong | Full-Time /n /n Are you a confident retail leader who enjoys being hands-on, building solid customer relationships and taking genuine ownership of a store’s performance?/n /n We’re currently partnering with a well-established, customer-focused business to recruit a Store Manager for their top-performing store in Wollongong./n /n THE OPPORTUNITY/n /n As Store Manager, you’ll take ownership of the day-to-day operation of one of the business’s top-performing locations, leading a small team and ensuring the store continues to deliver an exceptional customer experience and strong commercial results./n /n /n You’ll be responsible for:/n /n
• Leading, coaching and motivating a small, customer-focused team/n /n
• Driving sales, KPIs, conversion and overall store performance/n /n
• Building strong customer relationships and confidently explaining products and services/n /n
• Managing cash handling, reconciliation and day-to-day financial processes/n /n
• Ensuring operational, security and compliance procedures are consistently followed/n /n
• Managing opening and closing procedures and daily store operations/n /n
• Supporting rostering, training and performance management/n /n
• Identifying opportunities to further grow sales and improve store performance/n /n
• Maintaining the high standards expected of a top-performing location/n /n WHAT’S ON OFFER?/n /n
• Remuneration package $75,000 (inclusive of Super) + OTE up to $40k/n /n
• Monthly performance-based bonus scheme with potential to earn up to approximately $40,000 additional/n /n
• Choose your roster Five-day working week with options including Monday–Friday, Tuesday–Saturday or Sunday–Thursday/n /n
• Genuine autonomy within a smaller-format store environment/n /n
• The opportunity to lead a top-performing location and have a direct impact on its continued success/n /n
• A hands-on leadership role where your commercial performance directly contributes to your earning potential/n /n
• Opportunity to join an established and growing business/n /n
• A customer-focused environment where accuracy, trust and service are highly valued /n WHAT WE’RE LOOKING FOR/n /n We’re interested in speaking with retail leaders who can demonstrate:/n /n
• Solid commercial awareness and a proven track record of achieving targets/n /n
• Excellent attention to detail and confidence handling transactions and financial processes/n /n
• The ability to work autonomously while remaining hands-on/n /n
• Strong communication and relationship-building skills/n /n
• A genuine interest in working in a customer-facing, sales-focused environment/n /n WHY THIS ROLE?/n /n This is an opportunity for a commercially minded retail leader to step into a high-performing Wollongong location, take genuine ownership and lead a team while continuing to build on the store’s success./n /n /n If you enjoy being close to the customer, leading from the front and being rewarded for strong commercial results — with the added benefit of roster flexibility — we’d love to hear from you./n /n Apply now for a confidential conversation.
📌 Store Manager (Wollongong)
🏢 Retailworld JobAdder
📍 Wollongong
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