Job Description
/n 12th October, 2026/n /n Following sustained growth and continued investment in its managed services capability, one of Australia’s most awarded ICT managed services providers is expanding its account management team and has created a mandate for an Account Executive to protect and grow a defined portfolio across Melbourne. About the Organisation /n /n
- Top 10 Global IT Services Provider /n
- 190,000+ experts across 70+ countries /n
- AI, Cloud & Digital Transformation leader /n
- Full-stack ICT capability across Managed Services, Cloud, Cybersecurity, Microsoft, Automation and Data & AI /n
- Australian-owned with a strong local presence and national delivery capability /n
- Trusted partner to hundreds of mid-market organisations across Australia /n
- Strong reputation for innovation, customer success and measurable business outcomes /n /n The Opportunity /n /n /n Take full ownership of a portfolio of approximately 25–30 established mid-market customers, driving long-term customer success while protecting and growing recurring revenue through renewals, cross-sell, upsell and strategic account development./n /n /n The focus is expanding customer relationships across six strategic practice areas including Managed Services, Cloud, Cybersecurity, Microsoft, Automation, Data & AI and Professional Services, working closely with technical specialists to deliver meaningful business outcomes./n /n /n This is a growth-critical role for a commercially minded Account Executive who enjoys building trusted relationships, uncovering new opportunities and becoming a strategic advisor to their customers./n /n What You Bring/n /n /n




- Proven success in Account Management or Solution Sales within an IT Managed Services or Technology Services environment /n
- Strong understanding of Managed Services, Cloud, Cybersecurity and Microsoft solutions /n
- Track record of retaining, growing and expanding mid-market customer accounts /n
- Commercial strength across renewals, contract negotiations and solution development /n
- Disciplined approach to pipeline management, forecasting and CRM /n
- Excellent communication and relationship-building skills with business and technology stakeholders /n
- A collaborative mindset with the ability to operate autonomously while contributing to a high-performing team /n Why Make the Move/n /n /n
- Own a defined portfolio with genuine autonomy and commercial accountability /n
- Backed by Australia’s most awarded and recognised Managed Services Provider /n
- Sell across high-growth technology markets including Cloud, Cybersecurity, AI and Managed Services /n
- Robust employee benefits including paid birthday leave, paid certifications, hybrid working and health & wellbeing initiatives /n
- Ongoing investment in learning, career progression and leadership development /n
- Reward and recognition programs within a genuine Great Place to Work culture /n A rare opportunity to step into a high-impact Account Executive role with one of Australia’s most respected technology services organisations at a pivotal stage of continued growth./n /n Confidential discussions welcome. To apply for this outstanding opportunity, send your CV to [email protected] or call (03) 9069 8143 for more information./n /n /n

📌 Account Executive (Melbourne)
🏢 xtend recruitment
📍 Melbourne