Charles River Development, a State Street Company, is offering the opportunity for a talented hands-on, well-rounded Systems Administrator / Engineer to join the Infrastructure Operations team supporting our Software-as-a-Service platform and APAC client environments. This role suits an experienced mid-level engineer who combines strong Windows and Azure administration skills with disciplined production support, security awareness, automation, and a customer-focused approach. The successful candidate will help provision, operate, secure, monitor, and continuously improve critical Production, Disaster Recovery, Test, and shared infrastructure services. The role works across Infrastructure, Cloud, Security, Network, Database, Application, and Service Management teams and participates in planned maintenance and incident response activities. Who we are looking for Charles River Development, a State Street Company, is offering the chance for a talented hands-on, well-rounded Systems Administrator / Engineer to join the Infrastructure Operations team supporting our Software-as-a-Service platform and APAC client environments. This role suits an experienced mid-level engineer who combines strong Windows and Azure administration skills with disciplined production support, security awareness, automation, and a customer-focused approach. The successful candidate will help provision, operate, secure, monitor, and continuously improve critical Production, Disaster Recovery, Test, and shared infrastructure services. The role works across Infrastructure, Cloud, Security, Network, Database, Application, and Service Management teams and participates in planned maintenance and incident response activities. Why this role is important Reliable infrastructure is fundamental to the availability, security,



and performance of services used by our clients. This role strengthens APAC operational coverage, improves service resilience, supports secure client onboarding, and reduces manual effort through standardisation and automation. It also provides a development pathway across cloud engineering, platform operations, observability, privileged access management, and service reliability. What you will be responsible for
- Administer and support Windows Server infrastructure across production and non-production environments, including Active Directory, Group Policy, DNS, DHCP, DFS, SFTP, SMTP and NTFS permissions, IIS, and related services.
- Operate and support Microsoft Azure infrastructure, including virtual machines, storage, networking, identity, monitoring, backup, recovery, and resource governance within approved standards.
- Provision and integrate client environments, including server builds, customer connectivity, service integration, security configuration, and operational handover.
- Monitor infrastructure health, availability, capacity, performance, and security events; respond to alerts and take timely corrective action.
- Troubleshoot complex incidents across operating systems, cloud services, networks, authentication, certificates, file transfer, job scheduling, and application dependencies.
- Participate in incident, problem, and change management, including service restoration, root cause analysis, corrective actions,



audit-ready records, and clear stakeholder updates.
- Perform patching, vulnerability remediation, security hardening, certificate lifecycle activities, and platform maintenance in line with approved change controls.
- Automate repeatable operational tasks using PowerShell and, where appropriate, configuration management or infrastructure-as-code practices.
- Support third-party infrastructure platforms and services such as Citrix, secure file transfer, enterprise job scheduling, monitoring, backup, and web/application servers.
- Write basic SQL queries and perform light database administration or validation tasks when supporting infrastructure and application services.
- Maintain accurate technical documentation, build standards, operational runbooks, support procedures, inventories, and knowledge articles.
- Contribute to capacity planning, lifecycle planning, disaster recovery readiness, resilience testing, and continuous service improvement.
- Collaborate with global teams and vendors, own assigned work through to resolution, and provide effective handover across time zones.
- Participate in an agreed after-hours support and weekend maintenance rotation when required. CyberArk and privileged access responsibilities
- Use CyberArk securely for approved privileged sessions and credential access, following ticket, approval, least-privilege, and audit requirements.
- Support onboarding and maintenance of privileged accounts and safes using documented processes and authorised workflows.
- Assist with password rotation, account reconciliation, access validation, health checks, operational monitoring, and first-line troubleshooting of privileged access issues.
- Maintain Cyber

📌 Systems Administrator (Melbourne)
🏢 State Street
📍 Melbourne