Job Description
/n Introduction/n /n /n Why You’ll Love Working With Us: /n We believe that a thriving team creates the best outcomes for the clients we serve. That’s why we foster a positive, collaborative, and psychologically safe work environment where everyone feels heard, valued, and supported. /n ✨ We celebrate each other’s wins—big or small—because your success is our success. /n We’re invested in your growth, offering mentorship, professional development, and a team that truly has your back. /n Ideas are welcome, questions are encouraged, and learning is a team effort. /n Wellbeing matters—we prioritise a balanced, supportive workplace where you can do your best work while feeling valued and respected. /n You will also enjoy a range of industry-leading employment advantages, including; /n ✔Competitive salary &

benefits:
/n /n
- Up to 8 Weeks Employer Paid Parental Leave /n
- Access to Pro Rata Long service leave at 5 years /n
- 5 Weeks of paid Annual Leave
- Plus options to purchase additional leave /n
- 2 paid Wellness / Birthday Leave days /n
- 3 additional paid days for professional development /n
- Laptop and Phone /n
- Salary packaging options /n
- Paid professional indemnity and public liability insurance /n
- Dedicated admin support /n /n ✔ Work-life balance that works for you – Full-time and part-time roles available /n ✔ A realistic caseload – Achievable 4.2 clients per day, including billable admin time /n ✔ Flexibility & location-based scheduling – Reduce travel time and work closer to home /n ✔ $1500 professional development package + 3 days Training Leave – Keep growing with paid training /n ✔ Employee Assistance Program (EAP) – Free counselling /n If you're looking for a workplace where collaboration, encouragement,



and personal growth are part of everyday life, we’d love to hear from you /n /n /n /n /n Description/n /n /n Your Purpose/n As a Clinical Administrative Assistant at Down South Therapy, you play a vital role in ensuring the smooth operation of day-to-day clinical team and processees that support service delivery, access, and integration. Your role contributes directly to the positive experience of clients, their families, and the wider team. /n You are often be an intregal point of contact between therapists and for those seeking support from Down South Therapy, and your ability to provide a warm, welcoming, and efficient service is key to making our services accessible and inclusive for all.

Key Responsibilities
/n /n
- /n Administrative Support
- Deliver consistent and effective daily administrative support to the team. Assist Discipline Team Leaders with administrative tasks and workflow processes. /n
- /n Record Keeping
- Maintain accurate and up-to-date records across all relevant systems and ensure data integrity through regular updates and reviews. /n
- /n Team Collaboration
- Foster positive working relationships and open information exchange within and across teams. /n
- /n Staff Onboarding Support
- Support the Clinical Services Manager with comprehensive orientation and induction for new staff members. /n
- /n Supplies and Stock Management




- Ensure adequate levels of practice consumables such as stationery and cleaning supplies are maintained. /n
- /n Data and Reporting
- Collect relevant data to support reporting and service delivery evaluation using internal data management systems. /n
- /n Continuous Learning and Development
- Participate in relevant training, development activities, and team initiatives to grow your skills and support team effectiveness. /n
- /n Other Duties
- Perform additional duties consistent with the position as requested by the Clinical Services Manager or HR Manager. /n /n /n /n Skills And Experiences/n /n /n You Will Need to Have/n /n
- /n Experience
- Demonstrated experience in administrative roles within medical, health, or allied health environments. /n
- /n Technical Skills
- Robust IT and information management skills, including proficiency with: /n /n
- /n Microsoft Office Suite /n
- /n Medical Practice Management Software (e.g. Splpose, Power Diary, Halaxy, or similar) /n /n
- /n Organisation and Time Management
- Proven ability to manage high volumes of work, prioritise tasks effectively, and meet deadlines in a fast-paced environment. /n
- /n Interpersonal and Communication Skills
- Excellent interpersonal skills with the ability to engage positively and professionally with clients, families, and staff. /n
- /n Administrative Support
- Ability to provide high-level administrative assistance to management and clinical leadership. /n
- /n NDIS Knowledge
- An understanding of the National Disability Insurance Scheme (NDIS) and how it relates to service delivery and administration. /n
- /n Clearances /n /n
- /n Current Working With Children Check (or willingness to obtain) /n
- /n NDIS Worker Screening Check (or willingness to obtain) /n /n /n /n So, Are Yo

📌 Clinical Administration Assistant (Rockingham)
🏢 DST Staff Portal
📍 Rockingham