Quest Coaches is seeking a hands-on Office Administration and Customer Service Coordinator to support daily operations at our Ferntree Gully base. You will handle data entry, phone inquiries, bookings, quotes, invoices, and liaise with drivers and clients. The role requires organisational skills, reliability, and strong communication. You will assist with payroll and basic bookkeeping, using Microsoft Office and Excel, and you must be comfortable in a busy transport workplace.