Home & Living | Senior Support Worker - Full Time |

$80,000 to $85,800 per annum + Superannuation

At Bayley House,we'reproud to be a well-established and trusted NDIS provider with 75years' experience supporting adults with intellectual disability to live full, meaningful, and connected lives.

We empower people to build skills, independence, and confidence through a wide range of programs including community engagement, work readiness and experience placements, creative and recreational activities, and health and wellbeing initiatives. Our focus is on inclusion, respect, and giving people with disability a strong voice in shaping their own lives.

We’re looking for compassionate and motivated individuals who share our values of Connection, Achievement, Respect and Excellenceto join our team. By working with us, you’ll be part of a community that’s passionate about innovation, personalised support, and making a lasting impact every day.

- Senior Support Worker
- Permanent Full Time
- 38 hours per week
- Victorian Disability Services (NGO) Agreement 2023
- NFP Salary Packaging: Access up to $15,900 per year for everyday living expenses, plus up to $2,650 for meal entertainment

About the Opportunity

Bayley House is seeking an experienced Senior Support Worker to join our Home & Living team on a permanent full-time basis.

This is an opportunity for an experienced disability support professional to combine hands‑on support with practice leadership, helping frontline staff deliver safe, high-quality and person‑centred services.

As a Senior Support Worker, you will role model best practice, coach and support Disability Support Workers,



monitor the implementation of Individual Support Plans and contribute to positive outcomes for people with disability.

You will play an important role in promoting independence, choice, active support and community participation while helping maintain strong standards across safeguarding, quality and compliance.

About the Role

Reporting to the Team Leader, the Senior Support Worker provides practice leadership to frontline staff while supporting the delivery of individualised, person‑centred services.

You will role model effective support practices, provide coaching and feedback to team members and support the implementation and review of Individual Support Plans. You'll also help staff respond effectively to participants' changing needs and ensure supports align with individual preferences, goals and assessed needs.

The role has a strong focus on safeguarding, positive behaviour support, incident reporting, quality and continuous improvement. It also involves building productive relationships with families, carers, allied health professionals and other stakeholders.

Key Responsibilities

- Promote and role model high-quality, person‑centred and active support.
- Provide advice, coaching, training and feedback to Disability Support Workers.
- Support staff to effectively implement Individual Support Plans.




- Monitor participant needs and contribute to identifying and documenting required changes to support plans.
- Monitor behaviour support plans and provide guidance on positive behaviour support, restrictive practices and active support.
- Support participants to build skills, maximise independence and participate meaningfully within their community.
- Promote participant choice, dignity, safety and wellbeing.
- Maintain accurate and timely participant documentation.
- Support timely reporting and management of incidents, near misses, risks and complaints.
- Build and maintain positive relationships with participants, families, carers and other internal and external stakeholders.
- Contribute to safeguarding, compliance, audits and continuous quality improvement.
- Support safe work practices and ensure relevant training and operational requirements are maintained.
- Work collaboratively with the Team Leader and broader Home & Living team.

The position also carries responsibilities relating to NDIS incident and restrictive-practice reporting, as outlined in the Position Description.

About You

You are an experienced disability support professional who is ready to take on greater responsibility for practice leadership and supporting the development of others.

You have a robust commitment to person‑centred and active support and understand the importance of safeguarding, quality and compliance within disability services.

You are approachable, organised and confident providing coaching and constructive feedback, and can build positive relationships with participants, colleagues, families and other stakeholders.

You Will Ideally Have

- Certificate IV in Disabi

📌 Home & Living | Senior Support Worker - Full Time | (Melbourne)
🏢 Bayley House
📍 Melbourne