From managing bookings to brightening someone’s day, this role puts you at the heart of every Happitat adventure. As an ambassador for Happitat, you’ll be the main contact for our customers, answering queries and leading them toward our one-of-a-kind environment.
Got what it takes?
Radiates positive and vibrant energy to ensure every guest feels welcomed, informed and appreciated
Demonstrates a solid work ethic and a flair for customer service
Is experienced in booking and ticketing processes and be well-versed in the adventures on offer
Answers calls and responds to email inquiries professionally and promptly
Fields frequently asked questions and provides information about park activities, safety guidelines and promotions
Supports administrative tasks such as data entry and document control
Do you fit the bill?
Current First Aid certificate
High School diploma or equivalent
An understanding of exposure and working in outdoor environments
Proven experience is a similar role within the Tourism industry
A positive and happi outlook with a can-do attitude
Be a team player and self-motivated
Physical fitness
Your own reliable vehicle
What’s in it for you?
Based on the beautiful Sunshine Coast
Access to the world’s first cliff park
Above industry award wages
A fun and energetic workplace, where our culture is built on support and collaboration
Are you prepared?
Some areas of the park can be challenging at times, including varied weather conditions, so this position is best suited to an individual comfortable working outdoors and maintains their physical fitness.
Our days of operation are Thursday to Monday.
Weekends and school holidays are our time to shine, so it’s all hands on deck. Availability during these times is a minimum requirement.
📌 Customer Service (Gold Coast)
🏢 Happitat
📍 Gold Coast
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