As the

District Administration Assistant , you’ll help keep the District office running smoothly while providing welcoming, professional support to visitors, callers and stakeholders. Reporting to the District Executive Support Officer, you’ll provide reception, customer service and administrative support across the District. You’ll also assist with meetings, events, reporting and day-to-day office coordination.

What you’ll do:

Welcome visitors and respond to enquiries professionally and empathetically

Manage incoming calls and connect people with the right services or team members

Provide general office administration, including mail, supplies, filing and correspondence

Assist with meetings, events, travel, catering and follow-up actions

Support the preparation of reports, funding documentation and reimbursement claims

Maintain office security, visitor access and a safe working environment

Support District activities and provide administrative coverage when required

About the role: As the

District Administration Assistant , you’ll help keep the District office running smoothly while providing welcoming, professional support to visitors, callers and stakeholders. Reporting to the District Executive Support Officer, you’ll provide reception, customer service and administrative support across the District. You’ll also assist with meetings, events, reporting and day-to-day office coordination.

What you’ll do:

Welcome visitors and respond to enquiries professionally and empathetically

Manage incoming calls and connect people with the right services or team members

Provide general office administration, including mail, supplies, filing and correspondence

Assist with meetings, events, travel, catering and follow-up actions





Support the preparation of reports, funding documentation and reimbursement claims

Maintain office security, visitor access and a safe working environment

Support District activities and provide administrative coverage when required

About you: You’re an organised and approachable administration professional who enjoys helping people and keeping things running smoothly. You communicate clearly, remain calm in challenging situations and handle sensitive information with care. You’re comfortable working independently while also contributing to a supportive and collaborative team.

Skills and experience:

Experience across a broad range of office administration duties

Solid customer service and relationship-building skills

Confident using Microsoft Word, Excel and Outlook

Clear written and verbal communication skills

Ability to prioritise work, solve problems and respond calmly to changing needs

Ability to maintain confidentiality and professional boundaries

Current Australian driver licence and ability to travel when required

Valid Blue Card

Flexibility to occasionally work weekends or outside standard hours

Why work for RSL QLD: Join a supportive, purpose-driven organisation making a genuine difference in the lives of veterans and their families. You’ll also enjoy:

Salary packaging of up to $15,900 per year

Career development and study support

Three additional days of gifted Christmas leave

Employee discounts through our Benefits Hub

An inclusive environment where all voices are valued

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📌 District Administration Assistant (Gold Coast)
🏢 Rsl Queensland
📍 Gold Coast