Key Responsibilities

Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.

Ensures cleanliness and neatness of patient's environment and stock room

Ensures cleaning of the Isolation rooms is done when required.

Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures

Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering

Serves, distributes and collects patient / visitors meals and refreshments

Arranges patient transport from Dialysis treatment

Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic

Monitors consumable stores and orders stock as required

Confirms delivery of stock, checks inventory and documentation

Performs stocktake when requested

Maintains Clinic Manager database

Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste

Orders and pack away linen

Assist in the collection of blood samples by pathology lab, help spin blood before collection

Participates in Quality Improvements activities as required by the Dialysis Clinic Manager

Ensures/promotes a safe,



secure and healthy working environment to staff and a comfortable, secure environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).

Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

Essential Competencies

Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice

Demonstrated organizational and problem solving skills combined with the ability to work in a self-directed manner

Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team

Knowledge of Work Health and Safety as it relates to the role within the facility

Understanding of the Quality improvement process and risk management obligations

Demonstrated skills in food preparation and presentation

Basic office skills, including filing and answering telephone enquiries

Previous experience in patient assistant role

Basic computer literacy.

Desirable

Completion of a Patient Service Assistant Certificate or equivalent qualification

Demonstrated commitment to quality improvement initiatives.

Effective communication skills, both written and verbal

Team player

📌 Patient Services Assistant (Alice Springs)
🏢 Fresenius Medical Care
📍 Alice Springs