Nataional Education Manager (Sydney)

Nataional Education Manager (Sydney)

21 Oct
|
Agence de Parfum
|
Sydney

21 Oct

Agence de Parfum

Sydney

Nataional Education Manager - Libertine Parfumerie National Education Manager - Libertine Parfumerie

About Libertine Parfumerie Libertine Parfumerie/Agence de Parfum is Australia's leading distributor and retailer of luxury fragrance and home fragrance brands, representing some of the world's most prestigious houses including

CREED, Amouage, Xerjoff, Trudon, Santa Maria Novella, Memo Paris, BDK Parfums, Juliette Has a Gun, Montale, Mancera, Fugazzi,

and more.

We are seeking an exceptional

National Training & Education Manager

to lead the education strategy across Australia and New Zealand, ensuring our retail teams deliver an unrivalled luxury client experience while becoming the industry's most knowledgeable fragrance specialists

The opportunity Reporting to the CEO, you will be responsible for designing and delivering the company's national education strategy across our retail boutiques, department store partners and wholesale network.

You’ll shape and deliver education, coaching and event strategies that build team capability, strengthen brand presence and create exceptional customer experiences. Working closely with retail and brand partners, you’ll help turn business priorities into practical learning and measurable sales results.

What you’ll do In-store coaching and development Coach fragrance teams in storytelling, product demonstrations, personalised service, client acquisition and client data capture.

Plan store visits around business priorities and work with sales leaders to identify growth opportunities.

Mentor team members, track performance measures and share effective practices.





Recognise robust performance and help teams improve results.

Service and events Develop and champion a high-quality, personalised service experience.

Coach teams to deliver masterclasses, events and brand activations.

Partner with Marketing and Sales to plan and deliver customer and public relations events.

Support smooth event operations and review results to improve engagement and conversion.

Classroom and virtual learning Deliver engaging learning sessions for store leaders and fragrance teams.

Adapt global learning materials for local teams while upholding each brand’s standards.

Support e-learning and build product knowledge and service skills.

Encourage peer learning and use feedback to improve learning content.

Work with global education teams and represent the region at education meetings and summits.

Share local insights and effective practices to inform wider education plans.

Administration Coordinate education budgets, schedules, logistics and communication across teams.

Organise recognition activities and support brand presentations.

What you’ll bring Experience with luxury or prestige brands is an advantage.

A background in sales and focus on customer experience

Commercial awareness and confidence using performance data to guide priorities.

Strong facilitation, communication and relationship-building skills.

Experience delivering both in-person and virtual learning.

A genuine interest in fragrance, product craftsmanship and exceptional customer service.

Willingness to travel regularly for store visits

Fluent English; additional languages are an advantage.

📌 Nataional Education Manager (Sydney)
🏢 Agence de Parfum
📍 Sydney

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