Join a team that puts customers first Are you someone who enjoys helping people, solving problems, and building great relationships? We're looking for a Customer Care Consultant to join our team and deliver outstanding service to our customers every day.

As the first point of contact, you'll play a key role in helping customers find the right solutions, managing enquiries, and ensuring every interaction leaves a positive impression. If you thrive in a fast-paced environment and love providing exceptional customer experiences, we'd love to hear from you.

This is a permanent full-time opportunity at our Regency Park SA office. What you'll be doing

Assisting customers with phone and email enquiries

Processing orders, quotes, and backorder requests

Providing product information and recommending solutions

Building robust relationships with customers and internal teams

Identifying opportunities to support sales and add value

Working collaboratively to achieve team and customer service goals

Helping improve processes and finding smarter ways of working

What we're looking for

Previous customer service or call centre experience

Strong communication and problem-solving skills

A positive, customer-first mindset

Great attention to detail and ability to multitask

Confidence using computers and multiple systems

A team player who enjoys working with others





Bonus points if you have experience in industrial, trade, wholesale, or supply environments. What's In It For You:

Permanent role , incentives & Wesfarmers share plans

Exclusive Perks : Team Member

discount card

for

Kmart, Bunnings, Target & Officeworks , FREE

One Pass

subscription & Wesfarmers discounted offers from over 400 retail partners

Continuous training and career development opportunities

Team events , celebrations, award recognition and prizes

Employee Assistance Program : wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more

Fitness Passport

membership, giving you and your family discount and access to a wide network of health and fitness facilities

Refer-A-Friend program –

earn up to $2,000 for each referral

Free

onsite parking

and more

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

📌 Customer Care Consultant (Adelaide)
🏢 Wesfarmers Industrial & Safety
📍 Adelaide