We are seeking an experienced Vendor Manager for one of our major telecommunication clients. This is an unprecedented opportunity for you to reach a new height in your career. This position is ideal for ambitious individuals who always aim high and strive for greatness. Having a desire to build a pan-Asian organisation from its ground in Singapore, our client always makes every effort to provide consumers with exceptional mobile experiences and to make a difference in the global telco industry. If you share the same passion, this is your chance of a lifetime
Summary
Willingness to travel
At least 5 years of experience in negotiations and vendor management
An understanding of KPIs
Your duties include
Establishing internal policies, standards and processes for working with vendors
Optimizing performance while minimizing risks
Ensuring contracts are executed after appropriate due diligence
Managing the team to reach KPIs by always ensuring strong performance management
Being the point of contact for questions and issues from vendors
Maintaining a long-last relationship with the business and the vendor
Assessing vendors’ performance to ensure standards are met, replacing vendors if their performance is not satisfying
Working directly with Head of Customer Happiness on strategic planning and suggesting creative insights to strive for improvements
We are looking for
At least 5 years of experience in vendor management
Proven track record in process improvement
Preferably previous experience in telco and E-Commerce
A team player who takes ownership of the team growth
A thorough understanding of financial indicators
Ability to draft and manage multiple third-party agreements
Experience in advising internal clients on contract interpretation and negotiation strategies
Ability to identify and address legal and business risks, therefore ensure compliance with internal policy requirements and regulations
Leaderships skills
Exceptional communication and interpersonal skills