At Focus Dental Specialists, we believe exceptional teams don't happen by chance — they're built through kindness, trust and a shared commitment to excellence.

If you're looking for a workplace where you'll be challenged, supported and genuinely valued, we'd love to welcome you to the team.

Specialist Receptionist At Focus Dental Specialists, we believe exceptional teams don't happen by chance — they're built through kindness, trust and a shared commitment to excellence.

If you're looking for a workplace where you'll be challenged, supported and genuinely valued, we'd love to welcome you to the team.

Why you'll love working with us

Permanent full-time position working just

4 days per week @ $36 per hour + super

Paid Birthday RDO

each year

Free onsite parking at our Coorparoo practice

Free street parking at our Paddington practice

Paid travel between practice locations

Optional Saturday shifts available at Saturday penalty rates

Paid team lunches and social events

Ongoing training and professional development

Career growth and leadership pathway opportunities

Variety in your role, combining treatment coordination and reception

Modern specialist practices with excellent systems and technology

A genuinely supportive and welcoming team culture

About the Role As a

Specialist Receptionist , you'll enjoy a diverse role where no two days are the same. Combining treatment coordination with reception responsibilities, you'll play an significant role in helping patients navigate their treatment journey while ensuring our specialist practices run smoothly.

You'll work closely with our specialists, Senior administrators,



reception and clinical team and clinical team to coordinate treatment plans, communicate fees, follow up with patients and make the process of proceeding with treatment as seamless as possible.

This role is ideal for someone who enjoys building relationships, is confident communicating with patients and takes pride in delivering an exceptional patient experience.

Your responsibilities will include:

Welcoming patients with warmth and professionalism

Managing incoming phone calls and emails

Scheduling appointments across multiple specialists and locations

Coordinating referrals and communicating with referring dental practices

Preparing patient documentation and correspondence

Managing patient accounts and processing payments

Supporting day to day administrative operations

Working collaboratively with our clinical team to deliver an exceptional patient experience

Presenting treatment plans, estimates and fees to patients in a clear and professional manner

Following up patients with outstanding treatment plans and helping them progress to booking

Coordinating appointments and multi-stage treatment plans across our specialists

Discussing payment options and addressing patient questions regarding treatment costs





Who We're Looking For We're looking for someone whose attitude is just as important as their experience.

You will:

Be passionate about providing exceptional patient care

Enjoy building relationships and communicating confidently with patients

Be comfortable discussing treatment plans, fees and payment options

Have excellent communication and interpersonal skills

Take pride in being organised, reliable and detail-oriented

Be proactive in following up patients and coordinating outstanding treatment

Enjoy working in a busy and rewarding environment

Be confident managing competing priorities across treatment coordination and reception

Work well within a supportive team

Bring a positive attitude and contribute to an outstanding workplace culture

Preferred Experience

Dental reception or other healthcare administration experience

Experience communicating fees, presenting options and following up prospective or existing customers

Specialist dental experience is not essential. We're happy to train the right person who has the confidence, communication skills and drive to succeed in this role.

If you're a people person who enjoys helping others, thrives in a busy environment and wants to be part of a supportive specialist team, we'd love to hear from you

A Message from Focus Dental Specialists We know changing jobs is a big decision.

When you join Focus Dental Specialists, you're not just accepting a new role—you're becoming part of a team that genuinely cares about one another, works collaboratively and takes pride in delivering exceptional patient care.

We believe that a positive workplace culture doesn't happen by chance.

📌 Specialist Receptionist (Brisbane)
🏢 Focus Dental Specialists
📍 Brisbane