The work we do matters

CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security skilled services in the region.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us atwww.accenture.com.

About The Role

If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.

With an unwavering focus on system health, performance and maintenance our Managed Security Services team bring together a high level of expertise and professionalism while delivering and responding to critical incidents and service requests.

What you’ll be doing

Investigate, troubleshoot, and resolve incidents and service requests for Microsoft systems, Azure environments, compute infrastructure and many other related technologies.
Maintain system health and performance through proactive maintenance and patching activities across infrastructure and cloud environments.
Perform configuration and administration of infrastructure, systems and Microsoft cloud services.
Support and maintain Microsoft Azure services, including core networking, identity and security controls.
Contribute to processes and review their application to ensure that controls, policies, and procedures are operating effectively.
Follow and enforce ITIL aligned incident, request fulfilment, problem and change management processes for changes required on customer environments.
Support security uplift,



assessment and remediation activities across Microsoft infrastructure and cloud platforms.
Build effective working relationships both internally and externally.

Skills & Experience

Good analytical and problem-solving skills, able to leverage operating systems, compute, storage, virtualisation, backup, application and cloud knowledge, along with a broad array of tools, to solve complex problems.
Experience working within an IT Services Provider or mid-to-large corporate enterprise environments.
Experience as a Microsoft Wintel Systems Engineer.
Experience in managing and upgrading Windows Server Services, e.g. Active Directory, Group Policy, Exchange, Microsoft 365, DNS, DHCP, File/Print, etc.
Experience with Microsoft Entra ID / Azure AD administration, including Conditional Access Policies, Privileged Identity Management and SSO/SAML integrations.
Experience supporting Azure environments, including virtual networking concepts such as hub-and-spoke, route tables and related connectivity components.
Experience in building and deploying Microsoft systems in a virtualised environment.
Experience in managing and maintaining Microsoft Server operating systems, operating system patching, application patching via MECM and WSUS.




Experience in managing and maintaining endpoint security and Microsoft Defender technologies, including deployment and onboarding through Intune, Group Policy, MECM and/or Autopilot.
Experience in managing and upgrading Hyper-Converged systems, e.g. Cisco UCS/HyperFlex and NetApp HCI.
Experience in managing and maintaining NetApp data storage systems.
Experience in managing and upgrading VMware virtualisation systems.
Experience in managing and upgrading enterprise backup systems, e.g. Veeam.
Experience with developing and maintaining PowerShell scripts, including automation and administrative runbooks.
Exposure to Azure security assessments and remediation activities across Microsoft cloud environments.
Understanding of certificate lifecycle management, including certificate renewal processes and PKI concepts.
Relevant IT certifications and a demonstration of continuous investment in your own technical development are important.
ITIL Foundation qualifications and suitable vendor certifications preferred.

Nice to haves

Experience implementing, supporting and maintaining:
Linux administration
Automation platforms such as Puppet, Ansible and/or Terraform
Application allowlisting platforms such as Airlock and/or AppLocker
Email Security platforms such as Exchange Online Protection, Mimecast and/or Proofpoint

Benefits of working at Accenture:

18 weeks paid parental leave
Long & short-term career break opportunities
Structured career development program
Local and international career opportunities.
Certified as a Family Inclusive Workp

📌 Senior Cloud Security Engineer – Azure (Brisbane)
🏢 CyberCX
📍 Brisbane