You’ll join the team delivering the Bus Solution package of the Opal Next Generation (ONG) program—an exciting, high-impact initiative that will reshape how passengers plan journeys, pay for travel, and access real-time information across the NSW Opal-enabled bus network. As Deployment Manager, you’ll play a key role in the successful delivery and ongoing operation of the TfNSW Opal Next Generation (ONG) project. You will lead the planning and end-to-end execution of the physical deployment of the ONG Bus Solution, including the installation, testing and commissioning of On-Vehicle Devices (OVDs) and Bus Validators across the NSW bus fleet. You will own the deployment plan, mobilise and manage installation partners, coordinate deployment readiness, and drive each region through deployment and acceptance operational readiness gates. You will also work closely with the Service Delivery Manager to support transition into service.
Job Description
About the Role
You’ll join the team delivering the Bus Solution package of the Opal Next Generation (ONG) program—an exciting, high-impact initiative that will reshape how passengers plan journeys, pay for travel, and access real-time information across the NSW Opal-enabled bus network. As Deployment Manager, you’ll play a key role in the successful delivery and ongoing operation of the TfNSW Opal Next Generation (ONG) project. You will lead the planning and end-to-end execution of the physical deployment of the ONG Bus Solution, including the installation, testing and commissioning of On-Vehicle Devices (OVDs) and Bus Validators across the NSW bus fleet. You will own the deployment plan, mobilise and manage installation partners, coordinate deployment readiness, and drive each region through deployment and acceptance operational readiness gates.
You will also work closely with the Service Delivery Manager to support transition into service. How you’ll make an impact:
Own, maintain and execute the Deployment Management Plan, including the Operator-specific lower-level deployment plans required under the Contract Incorporate Bus Survey findings, installation design, OVD/Bus Validator installation methods by bus make and model, and regional installation schedules. Align deployment sequencing with the Technical Transition Plan and Training Management Plan. Establish, resource and manage the third-party installation teams delivering at depots across each Bus Operating Region Direct pre-installation preparation, installation and post-installation commissioning tests; ensure installation and commissioning evidence, test records and acceptance documentation are completed. Manage installation quality assurance, record keeping, asset registration with our third party and ensure depots and vehicles are restored to the agreed condition following installation activity; oversee decommissioning and disposal of legacy ETS devices in line with agreed procedures. Lead daily deployment control across active depots, including confirmation of vehicle lists, resource allocation, progress tracking, exception management and handover of operationally ready vehicles. Coordinate deployment planning ensuring material availability,
bus delivery and installation capacity are aligned. Coordinate any discrepancy from agreed deployment plans, including supplier, operator or customer-driven impacts, the plan, recording details to enable contractual, commercial and schedule management of the impact of any discrepancy. Commercial and supplier management
Hold third-party installation partners accountable for delivery against agreed scope, schedule, milestones, productivity expectations and quality standards across each deployment region. Monitor contractor performance, resource utilisation and installation crew productivity, using evidence-led reporting to identify delays, constraints or underperformance early. Identify, escalation and support the management of deployment-related variations, delays or commercial impacts that may affect cost, schedule, scope or contractual outcomes. Work with the Program Director, PMO and commercial stakeholders to ensure supplier delivery issues are visible, actioned and aligned with program governance and contractual obligations. Execute transition for each region, including managing stakeholder engagement, change management, transition risk. Support Technical workstream with applicable release management and roll-back plans, and legacy ETS/PTIPS cutover coordination. Support the Service Delivery and Operations teams during the initial post-deployment stabilisation period by coordinating deployment-related defect rectification, capturing lessons learned and ensuring all deployment acceptance criteria are met prior to operational handover. Deliver as-built documentation from our third party to Transport at the completion of each stage. Stakeholder, WHS & reporting
Secure depot access and installation windows from Operators, a
📌 Deployment Manager (Sydney)
🏢 Modaxo
📍 Sydney