Previous experience with billings admin is strongly desirable & full working rights

ROLE DETAILS

Location:

Sydney CBD

Hourly Rate:

Up to $47 per hour + super

Contract: 4 weeks with potential to extend / go perm

Start Date:

Immediate

Hours:

Full-time, Monday to Friday, 8:00am-4:00pm

Working Arrangements:

In office

ABOUT THE COMPANY This well-established specialist healthcare practice is known for delivering exceptional patient care within a premium private healthcare environment. With a warm, welcoming culture and a strong focus on personalised service, the team is passionate about making a meaningful difference in patients' lives. You'll be joining a collaborative, close-knit team that values professionalism, compassion and initiative, with an exciting opportunity to contribute to a growing practice.

ABOUT THE ROLE An exciting opportunity for an experienced Medical Administrator to support the smooth running of a busy specialist healthcare practice. With a key focus on Medicare billing, invoicing and broader administrative support, you'll work closely with clinicians and the wider team to deliver seamless day-to-day operations. This varied, hands-on role is ideal for someone who enjoys taking ownership, thrives in a fast-paced environment and brings a warm, proactive approach to patient care.

DUTIES

Manage Medicare billing, claims processing and private patient invoicing

Process payments, reconcile accounts and support general financial administration

Coordinate patient appointments, bookings and specialist schedules

Maintain accurate patient records and confidential medical documentation

Manage patient onboarding, consent forms and related administration

Liaise with clinicians, specialists and external healthcare providers

Respond to patient enquiries with professionalism, empathy and discretion

Provide reception and front-desk support when required





Assist with broader administrative tasks and identify opportunities to improve internal processes

SKILLS & EXPERIENCE

Previous experience in medical administration, ideally within a private specialist practice

Demonstrated experience with Medicare billing and claims processing is essential

Strong understanding of private medical billing, invoicing and accounts administration

Experience with payment reconciliation and broader financial administration highly regarded

Familiarity with medical practice management systems such as Genie, Gen 2 or similar

Excellent organisational skills and strong attention to detail

Confidence working autonomously and managing competing priorities

Warm, empathetic communication style and the ability to navigate sensitive patient interactions

Proactive, adaptable and happy to support across a variety of administrative functions

Payroll exposure would be advantageous but is not essential

BENEFITS

Competitive hourly rate of up to $47 per hour + super

Convenient Sydney CBD location, close to public transport

Monday to Friday hours, supporting a consistent work routine

Opportunity to work within a premium specialist healthcare practice

Supportive leadership and a collaborative, welcoming team culture

Varied and engaging responsibilities beyond traditional reception duties

Potential for contract extension based on business needs

OUR RECRUITMENT PROCESS At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI.

Additional information

Up to $47 per hour + super | Sydney CBD | Immediate start

Varied medical administration role with a strong focus on billings

Join a welcoming, growing team within a premium healthcare environment

📌 Medical Administration (Sydney)
🏢 Lotus People
📍 Sydney