Interpod Australia Pty Ltd – Berkeley Vale NSW

Interpod is one of Australia’s leading modular construction manufacturers, delivering innovative prefabricated bathroom pods and modular solutions across major residential, commercial and infrastructure projects.

As we continue to scale, we are seeking an experienced and commercially experienced Head of Projects to join our Senior Leadership Team (SLT) and take executive ownership of Interpod’s combined Projects and Design function.

This is a leadership position within the business. The Head of Projects is responsible for ensuring projects are set up correctly from the beginning, with strong alignment between client requirements, design, commercial commitments, manufacturing capability and project delivery.

Just as importantly, you will be the final point of escalation for our customers. You will lead issue management and dispute resolution across the portfolio, resolving client matters fairly and decisively so they do not need to elevate further, and you will be accountable for customer satisfaction.

Reporting to the General Manager and working with the broader SLT, you will provide strategic and operational leadership across the full project lifecycle — from project handover and design development through to delivery and close-out.

You will also work closely with Sales, Operations, Quality and Production to ensure projects move through the business with clarity, accountability and strong cross-functional alignment.

The Role As Head of Projects, you will have executive accountability for the performance of both the Projects and Design teams, ensuring the two functions operate as one aligned unit.

You will oversee the project portfolio while ensuring design outcomes are practical, coordinated,



and executed on time whilst meeting commercial expectations.

A key focus of the role is strengthening the connection between the front end of the business and execution. You will work closely with Sales during project handover, Operations and Production around buildability and delivery, and Quality to ensure requirements and standards are embedded from the outset.

Day to day, you will keep the Projects team moving and unblocked, maintain high-level oversight of every project to ensure it stays on track, and balance production allocation across customers with our Production team so every client’s programme is met.

As a member of the SLT, you will also contribute beyond your functional area, participating in business planning, strategic decision-making, organisational priorities and leadership initiatives.

Key Accountabilities Provide executive leadership and strategic direction across the combined Projects and Design function.

Act as an active member of Interpod’s Senior Leadership Team, contributing to business strategy, priorities and key organisational decisions.

Take overall accountability for the performance of Interpod’s project portfolio, including programme, commercial, design, quality, safety and client outcomes, with high-level oversight to ensure every project stays on track.

Act as the final point of escalation for customers,



with client matters resolved at Head of Projects level without escalating further (other than matters beyond delegated authority).

Own the client issue management process, ensuring every client-related issue is logged, owned, actioned and closed out.

Lead dispute resolution, including contested variations, delay claims, back-charges and defect matters, reaching fair and practical outcomes while protecting Interpod’s contractual position.

Take accountability for customer happiness and satisfaction across the portfolio.

Lead and develop both the Projects and Design teams, creating explicit accountability, strong communication and alignment between the two functions.

Keep the Projects team moving and unblocked by removing obstacles and making timely decisions.

Ensure projects are properly transitioned from Sales into Projects and Design with clear scope, commercial parameters, client requirements and delivery expectations.

Oversee the front-end project process to ensure projects are commercially viable, buildable and appropriately de-risked before progressing into manufacture.

Through the Design & Engineering Manager, hold ultimate accountability for design quality, engineering, R&D; and innovation, ensuring designs are accurate, compliant, commercially considered and suitable for efficient production and installation.

Establish strong project and design governance, reporting, controls and accountability across the portfolio.

Maintain commercial integrity across projects, including contract positioning, variations, claims, risk exposure, margin protection and financial performance.

Drive early identification and reso

📌 Head of Projects (Gosford)
🏢 Interpod Australia
📍 Gosford