XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

We have 120+technocrats in Australia working at our clientlocations.

XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Must Have Skills: Understanding of contact Center Cloud domain : Amazon Connectfor Voice, Sierra.ai for Voice bots and Sprinklr for Chat Bot.

Business Analyst skills

Understanding of the Contact Center domain

Nice to Have Skills: enhancement of AI capabilities in our Contact Centre toservice our customers

Detailed Job Description Mandatory Skills 5+ yearsexperience Understanding ofthe Contact Center domain Business Analyst skills

Responsibilities Interact withBusiness teams to gather Requirements. Interact with Implementation /Support teams to refine requirements Create required documentation tocommunicate requirements between project implementation and Business Teams.

📌 Business Analyst (Sydney)
🏢 XPT Software
📍 Sydney