Job Description ABOUT US

The Hallett Group is a privately owned South Australian company and one of the leading suppliers of building and construction materials in South Australia.

We are on a mission to be dominant in our industry by being the very best at what we do. We recruit the most talented, team-oriented and innovative people in the industry and foster a continuous learning culture to ensure we remain at the top of our game. We are an agile, diverse and growing business, but our people are what make Hallett Group such a great place to work.

THE ROLE

Based at our Concrete Call Centre at Dry Creek, you will be the first point of contact for phone and sales enquiries. This is a fast-paced environment, and you will need to be highly organised and self-motivated with a strong commitment to quality and safety.

This role is fulltime permanent, with staggered start times (on a rostered basis) which also includes every second Saturday.

ESSENTIAL DUTIES & RESPONSIBILTIES





Receive inbound calls, take orders, providing qualified customer service with every interaction

Allocate orders to Agitator Drivers for delivery to site to ensure customer satisfaction

Scheduling tasks

Processing of Orders

EFTPOS transactions

Cash Sale enquiries

General account customer enquiries

QUALIFICATIONS EXPERIENCE CAPABILITIES

Excellent attention to detail

Intermediate computer skills as a minimum

Excellent verbal & written communication skills

Scheduling experience

Good knowledge of the Adelaide metropolitan area

Previous experience in the concrete industry (preferred but not essential)

Only shortlisted candidates will be contacted.

Hallett Group values diversity and is uncompromising in pursuing an inclusive work culture. We are an Equal Opportunity Employer.

📌 Customer Service Officer (Adelaide)
🏢 Hallett Business Services Pty
📍 Adelaide