Viva Energy Group is seeking an Operations Systems & Workflow Analyst to design, implement and continuously improve digital workflows, service management tools and reporting across Customer Engagement and the Voice of Site. You will partner with Operations, IT and external vendors to deliver efficiency and quality improvements. This role focuses on intake, triage, escalation, and governance while supporting automation and AI initiatives to enhance service outcomes and business capability.
📌 Workflow & Systems Analyst - Flexible Work, AI & Automation (Adelaide)
🏢 Viva Energy Retail
📍 Adelaide
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