The Company Since 1980, this privately owned Australian gold bullion business has built a strong reputation buying and selling investment options for a loyal client base. Today it is growing, stable and ready to welcome an enthusiastic, adaptable people person to its Client Services team. If you love helping people face to face and you’re ready to learn a new industry from the ground up, this is your chance.

The Chance If you are a Customer Service superstar who genuinely lovely helping people and have a genuine interest in the financial service markets, this could be your next step:

Comprehensive, structured training provided, with no prior finance experience required

A great launchpad for early career candidates from customer service, concierge, venue, hospitality, retail or front of house backgrounds

Consistent hours of 8.30am to 5pm Monday to Friday, with no weekends or late finishes

The security of a stable, privately owned business with real momentum

A growing company means real scope to build specialist knowledge and move up as the team expands

The Role You’ll be the friendly, confident face of the business, the person clients remember. Every day is different, and you’ll be right at the centre of it.

Welcome new clients and guide them through opening their account, with a smooth and professional experience from the very first conversation

Look after client sales and purchases from start to finish, so people feel confident and well looked after every step of the way

Be the go to voice for clients and stakeholders on inbound and outbound calls

Support high value transactions with accuracy and care,



and see the real impact of your work

Work within established procedures and regulatory requirements, building a strong understanding of compliance and ethical business practice

Manage account opening and closing to a consistently high standard

Pick up projects with the Operations Manager as your skills and confidence grow, giving you a window into how the whole business runs

Learn an exciting, specialised industry with full training and support behind you

About You To be successful in this role ideally you will have:

Up to two years’ experience in a customer facing role such as customer service, concierge, venue, front of house, hospitality, retail or similar, or you’re just starting out and keen to prove yourself

A real people person with a positive, energetic attitude and a passion for exceptional service

Excellent client skills, with a friendly, professional manner and the confidence to stay calm and helpful with demanding clients

Clear, confident communication, both face to face and over the phone

Adaptable, comfortable with change, and quick to pick up new systems and processes

A great fit for a close, collaborative team, with a supportive attitude and a genuine investment in shared success

Curious and eager to learn, with an openness to building a career in finance

Good organisation and written communication skills

A proactive, can do mindset and the willingness to take on responsibility

Additional information

Full training provided, bring your energy and genuine love of helping people

Business hours only, 8.30am to 5pm Monday to Friday, with no weekends

📌 Sales Consultant (Sydney)
🏢 SB Recruitment
📍 Sydney