Job Description Join mlcoa in a varied national role combining marketing, events, digital content and customer support.

We’re looking for an organised and proactive Customer & Marketing Support Coordinator to join our team on a full-time secondment.

Working closely with our customer-facing management team and the wider Marketing Communications team, you’ll help bring our marketing and customer engagement initiatives to life. From social media and digital campaigns to webinars, events and customer communications, no two days will look quite the same.

What you’ll be doing

Creating, scheduling and coordinating marketing communications and campaigns

Managing mlcoa LinkedIn content and monitoring performance

Supporting website content and updates

Developing marketing collateral including flyers, presentations, brochures and infographics

Coordinating conferences, sponsorships and educational events

Supporting our national webinar program from promotion through to delivery

Producing EDM communications and other customer-facing content

Keeping marketing activities and calendars organised and on track

Working collaboratively with stakeholders across mlcoa and MedHealth

Providing responsive customer support and managing enquiries through the national inbox





Qualifications What we’re looking for

Previous experience in a similar marketing, communications or coordination role

Experience creating EDM communications using platforms such as HubSpot

Strong Microsoft skills, with Adobe experience highly regarded

A good eye for design and strong attention to detail

Excellent written and verbal communication skills

Strong organisation and prioritisation skills

A proactive, self-starting approach and ability to work with minimal supervision

Marketing qualifications and/or knowledge of IME or medico-legal services would be highly regarded

Additional Information You are welcome here. Our quick-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

📌 Customer & Marketing Support Coordinator (Sydney)
🏢 Mlcoa
📍 Sydney