Love helping people? Good at solving problems? Stay calm when things get a little busy? We’d love to hear from you.

MYLO is one of Australia’s fastest-growing property compliance businesses. Since 2019, we’ve been helping property owners, tenants and real estate agents stay on top of essential property safety requirements, including Smoke Alarm, Gas Safety and Electrical Safety inspections.

We’re a growing business, and we’re looking for a

Customer Service Representatives

to join our head office team in

Eagle Farm, Brisbane .

Love helping people? Good at solving problems? Stay calm when things get a little busy? We’d love to hear from you.

MYLO is one of Australia’s fastest-growing property compliance businesses. Since 2019, we’ve been helping property owners, tenants and real estate agents stay on top of essential property safety requirements, including Smoke Alarm, Gas Safety and Electrical Safety inspections.

We’re a growing business, and we’re looking for a

Customer Service Representatives

to join our head office team in

Eagle Farm, Brisbane .

What will you be doing? This isn’t your typical “answer the phone and tick a box” customer service role.

You’ll be the person helping customers and property managers when they need a hand, making sure inspections run smoothly and finding solutions when things don’t quite go to plan.

Your day might include:

Helping customers, property managers and rental providers with bookings, changes and cancellations

Solving scheduling issues and keeping everyone in the loop

Following up with customers to make sure they’re happy

Handling the occasional tricky conversation and turning it into a positive experience

Working closely with our technicians and internal teams to keep things moving

Keeping customer and property information accurate and up to date





Completing daily administration and making sure our records are organised

Building great relationships with our customers and property management clients

Looking for ways to make our processes easier, faster and better

What are we looking for? We’re looking for someone who is

friendly, organised, reliable and genuinely enjoys helping people.

You’ll ideally have:

Previous experience in customer service, administration, scheduling or a similar role

Great communication skills - both on the phone and in writing

Strong attention to detail (you’ll be juggling lots of moving parts)

The ability to stay calm and find solutions when things get busy

Confidence dealing with customers and handling difficult conversations professionally

Good computer skills and experience with Microsoft Office

The ability to learn new systems and processes quickly

Strong time-management and organisational skills

The ability to work independently while also being a great team playerA positive attitude and willingness to learn

Property or real estate experience is a bonus, but not essential.

If you’re great with people, organised and keen to learn, we’re happy to teach you the rest.

What’s in it for you?

Join a fast-growing Australian business

Work from our Eagle Farm, Brisbane head office

Be part of a friendly and supportive team

Variety in your day - no two customer conversations are exactly the same

Opportunities to learn, grow and develop as MYLO continues to grow

A role where your ideas and contribution actually matter

Think you could be a good fit? If you’re someone who likes helping people, enjoys solving problems and takes pride in doing a outstanding job,

we want to hear from you.

Come and join MYLO and be part of a team that’s helping make Australian properties safer, one inspection at a time.

Want to know a little more before you apply?

📌 Customer Service Representative (Brisbane)
🏢 Mylo Property Solutions
📍 Brisbane