*Immediate Start*

Make a meaningful impact. Lead diverse care teams in delivering person-centred support to communities across Sydney.

Multicultural Care is a leading not-for-profit organisation providing culturally sensitive home and community-based support to older people, people with disabilities, and their carers. We are seeking an experienced and values-driven Care Partner who is responsible for the provisioning of high-quality case management, support planning, and care coordination services across all home care program types (including SAH and CHSP).

Key Responsibilities

- Deliver high-quality care coordination and case management services that support clients to live independently and achieve their goals.

- Conduct client assessments and develop person-centred care plans tailored to individual needs, preferences and funding arrangements.

- Provide advocacy, information, advice and referrals to support clients and their carers.

- Coordinate services and respond to changes in client needs, ensuring appropriate support is provided.

- Maintain accurate client records and complete documentation, reporting and administrative tasks within required timeframes.

- Identify, manage and escalate risks, incidents and client concerns in line with organisational policies.

- Ensure compliance with relevant legislation,



standards, funding requirements, policies and workplace health and safety requirements.

- Participate in professional development, team meetings and continuous improvement activities.

What We're Looking For

- Qualifications and/or experience in Health, Community Services, Aged Care, Nursing, or a related field.

- Minimum 3 years' experience in care partner, case manager, care coordinator or similar role

- Experience in client assessments, case management, care planning, and budget management.

- Sound understanding of Consumer Directed Care and aged care reforms.

- Knowledge of aged care, disability, and community services funding models, including experience working with SAH, CHSP, NDIS, and other government-funded care programs.

- Knowledge of aged care services and referral pathways.

- Excellent communication, customer service, and relationship-building skills.

- Robust computer literacy and experience using client management systems.

- Ability to work independently, manage competing priorities, and adapt to change.

- Understanding of the needs of older people, particularly those from CALD backgrounds.

- Current NSW Driver Licence and access to a reliable vehicle.

📌 Care Partner (Burwood)
🏢 Multicultural Care
📍 Burwood